Michael Bell

• Deliver and maintain a high standard of customer service to increase customer satisfaction and fulfil their needs.
• Maintain excellent team relationships by going the extra mile to assist colleagues needs and requests.
• Stay up to date on company updates, changes, procedures and developments.
• Drive team success by completing allocated tasks quickly and accurately to meet company targets and expectations.
• Work in a fast paced environment.
• Excellent verbal communication with staff and customers.
• Upselling and promoting company products to increase sales.

A voluntary role I completed alongside my university studies.

• Provided pitch side first aid and emergency care during sporting events, demonstrating quick decision making and expertise in acute injury management.
• Established strong relationships with patients and team members.
• Maintained a friendly rapport between all staff and patients to promote positive working environments, meeting club aspirations.