Michael Ankomah Appiah
Fishermead,UK
Summary
An experienced Security Guard with good interpersonal skills and the ability to communicate at all levels with people from diverse backgrounds. Proactive and self-motivated, well-organized with the ability to prioritize and manage workload effectively. Observant, with an eye for detail and skilled at defusing confrontational situations, I am an effective team player with experience in leading others.
Overview
26
26
years of professional experience
2010
2010
years of post-secondary education
Work history
Reception duties
Churchill Contract Security (TPSL International Processing Solution Limited)
03.2013 - 01.2024
- Managed reception duties, including receiving international and domestic calls, and logging visitors in and out of the site.
- Issued visitor badges, ensuring all entries were properly documented with photos for identification.
- Monitored and controlled the fire alarm systems, responding promptly to any activations.
- Conducted regular external and internal patrols, utilizing CCTV cameras to oversee site security.
- Performed gatehouse duties, including receiving deliveries from the loading bay and conducting bank checks.
- Prepared and submitted detailed daily reports, including incident reports, to ensure seamless communication and security compliance.
Security Guard
OM Security
Bicester
02.2011 - 11.2013
- Providing security services at Bicester's Fashion Stores, handling incidents professionally and adhering to policies and regulations.
Security Officer
Total Security/VSG/RollRight Facilities/Apple Security
01.2006 - 01.2011
- Delivered high-standard security services, logging staff and visitors in/out of buildings, patrolling sites, and monitoring CCTV
- Reported incidents promptly, worked closely with police, and supported colleagues in problem-solving to prevent confrontation.
Cleaner
Integrated Cleaning Management
01.2005 - 01.2010
- Provided high-standard cleaning services, dusting fixtures, vacuuming, and mopping floors using buffing machines at John Lewis.
Warehouse Operator
Quay Contract Staff
01.2005 - 01.2006
- Worked as part of a team, picking and packing goods for dispatch.
Warehouse Operative/Driver
GSMB, Austria
01.2003 - 01.2005
- Loaded/unloaded vehicles, operated a forklift truck, and delivered goods to houses/premises
- Picked and packed goods for dispatch, completed multi-drops.
Estate Supervisor
01.1998 - 01.2002
- Supervised a team of 28 cleaners, maintaining hygiene standards
- Trained new staff, handled payroll, holiday pay, and ensured consistent quality standards.
Education
BFI Trade Union, Austria
Takoradi Polytechnic, Ghana
01.1974 - 04.1981
Skills
- Surveillance techniques
- Emergency response training
- CCTV operation knowledge
- First aid certified
- Risk assessment capability
- Body search procedures
- Control room operations
- Public area safety checks
- Property protection capabilities
- Alarm system testing
- Sensitive information handling
Training
- 2013, Milton Keynes College, Access Course – Health Psychology, Social Policy, Biology, Maths, English
- 2013, Skills CentreMK, EDI Customer Service and Retail Level 1
- 2006, Skills CentreMK, HAB Short Course – Conflict Handling/Asserting Yourself Effectively
- 2006, Security Door Supervision & CCTV Camera Monitoring, SIA License Holder
References
References available upon request.
Timeline
Reception duties
Churchill Contract Security (TPSL International Processing Solution Limited)
03.2013 - 01.2024
Security Guard
OM Security
02.2011 - 11.2013
Security Officer
Total Security/VSG/RollRight Facilities/Apple Security
01.2006 - 01.2011
Cleaner
Integrated Cleaning Management
01.2005 - 01.2010
Warehouse Operator
Quay Contract Staff
01.2005 - 01.2006
Warehouse Operative/Driver
GSMB, Austria
01.2003 - 01.2005
Estate Supervisor
01.1998 - 01.2002
Takoradi Polytechnic, Ghana
01.1974 - 04.1981
BFI Trade Union, Austria
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