Mia Rumble

I work part time as a bookkeeper keeping private records for a self-employed client. During my time working with them I have:

• Streamlined bookkeeping processes for improved efficiency, with support of the client.
• Managed digital financial records by entering and updating data regularly (using Microsoft Excel) helping to maintain accuracy at all times.
• Assisted in filling in all tax returns.
• Communicated effectively to collaborate with the client regarding their accounts and expenses.

I worked as a representative for the University of Hertfordshire at open events, applicant days, and career fairs.

• In this job, I worked in a team of other ambassadors and staff to welcome prospective students and parents to the university. Demonstrating respect, friendliness and willingness to help wherever needed.
• My role was to provide information and offer my perspective on university life, to assist teaching staff with talks, to support the team to keep the day running as smoothly as possible.
• I used critical thinking to break down problems, evaluate solutions and make decisions, working independently when needed.

I was a support on open days, giving tours to prospective students and their families, providing them with useful information and advice about what they could expect when they started.

• I have a very good memory and used this to the maximum extent possible during this job.
• I offered friendly, efficient service to prospective students and parents, handling challenging situations with support from the team.