Summary
Overview
Work history
Education
Skills
Timeline
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Mia Petrie

Dundee,Scotland

Summary

Currently looking for some part time work whilst still in school and in future university. Through my past work experiences I have gained many skills that come with working with the public. I am a hardworking person that strives under pressure- the busier the better! I am always on time and I can work well in a team and on my own. I am currently awaiting my exam results.

Overview

3
3
years of professional experience

Work history

Waitress

Bertie Mooney's
Dundee, Dundee City
04.2025 - Current
  • Improved customer satisfaction by providing efficient and friendly service.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Accommodated special event needs, provided customised services for parties.
  • Maintained clean and organised dining area for customer comfort.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Accurately took orders, making menu recommendations as appropriate.
  • Handled difficult customers, resulting in conflict resolution.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Implemented cleaning schedules, maintaining a tidy and inviting space.
  • Collaborated effectively with team members for smooth operations.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Polished glasses and cutlery to pristine standards.

Till worker

Dundee united/ Dundee fc
Dundee, Dundee City
08.2024 - Current
  • Improved customer satisfaction by providing efficient till services.
  • Handled cash transactions for enhanced business operations.
  • Delivered excellent service through friendly interaction and speedy checkouts.
  • Collaborated with team members for smooth shift transitions.
  • Processed card payments to facilitate seamless transactions.
  • Maintained clean workstation for improved hygiene standards.
  • Delivered friendly customer service in high-paced retail environment.
  • Unloaded incoming deliveries, ensuring shelves were fully stocked and items were priced accurately.
  • Performed cashing up duties at end of shift, ensuring till was in balance and earnings were recorded accurately.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Displayed teamwork skills to improve overall productivity.

Hairdressing assistant

MJ Hair
Dundee, Dundee City
01.2023 - 12.2023
  • Maintained clean, hygienic salon environment for optimal client comfort.
  • Greeted clients warmly upon arrival, enhancing their overall experience from start to finish.
  • Contributed to positive team atmosphere through open communication and collaboration.
  • Strengthened relationships with clients through friendly conversation during appointments.
  • Upheld high standard of hygiene by regularly sanitising tools and workstations.
  • Shampooed, conditioned and toned clients hair to professional standards.
  • Created positive, warm salon environment when greeting clients and supplying refreshments.
  • Gowned clients in preparation for salon services.
  • Checked on customers throughout long appointments, maintaining continued comfort and contentment.

Education

National 5 - English

Baldragon Academy
Dundee

National 5 - Business

Baldragon Academy
Dundee, Dundee City

National 5 - Modern Studies

Baldragon Academy
Dundee

Skills

  • Customer service
  • Order accuracy
  • Cash handling
  • Food safety
  • Menu knowledge
  • Table arrangement
  • Team collaboration
  • Time management
  • Conflict resolution
  • Hygiene maintenance
  • Multitasking
  • Friendly interaction
  • Client greeting
  • Resilient under pressure
  • Patience and composure
  • Cleaning procedures competence
  • Tea and coffee brewing
  • Tills operation
  • Restaurant etiquette familiarity
  • Table clearing
  • High-volume dining

Timeline

Waitress

Bertie Mooney's
04.2025 - Current

Till worker

Dundee united/ Dundee fc
08.2024 - Current

Hairdressing assistant

MJ Hair
01.2023 - 12.2023

National 5 - English

Baldragon Academy

National 5 - Business

Baldragon Academy

National 5 - Modern Studies

Baldragon Academy

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Mia Petrie