- Travelling
- Fashion
- Fitness and swimming
- Socialising
- Music
Mia Pateman
Hornchurch
Summary
Results driven B2B sales professional with experience in business development, lead generation, client acquisition and relationship management. Confident engaging with senior decision makers and working in fast paced, target driven environments, consistently meeting and exceeding sales KPIs. Strong communicator with excellent commercial awareness, negotiation and organisational skills, with proven ability to build strong relationships and identify new business opportunities.
Overview
8
8
years of professional experience
Work History
Account Executive
Sovereign International
London
11.2021 - Current
- Conduct high volume b2b sales calls, engaging senior decision maker including CEOs, CFOs, Financial Directors, Managing Directors, Financial Controllers and Accountants, while consistently meeting daily KPIs of 150 calls or 2.5 hours of talk time.
- Consistently achieved and exceeded weekly, monthly and annual sales targets while performing effectively in a fast-paced, high pressure environment.
- Generated new business through targeted lead generation, market research and outbound prospecting via LinkedIn, UK Trade Info, Zint, Lusha, Google, and face-to-face networking.
- Qualify potential clients by gaining an understanding of their business, currency requirements, transaction volumes and international payment needs, identifying appropriate FX solutions including spot payments, onshore collection accounts and market orders.
- Managed sales pipeline and lead database using Excel and Zoho CRM, maintaining accurate records, scheduling follow-ups, and progressing qualified opportunities through conversation and email.
- Oversee the client onboarding process, including registration and KYC documentation, while liaising with compliance to ensure adherence to KYC/AML, due diligence and FCA regulatory requirements.
- Developed and maintained strong commercial relationships with clients, identifying opportunities to optimise international payment costs and escalating potentially suspicious activity to MLRO in accordance with internal procedures.
Dog Walker
Sarah's Dog Walks
Hornchurch
03.2020 - 11.2021
- Managed diaries for 50+ clients to ensure organised scheduling of dog walks.
- Planned efficient walking routes to optimise time and distance for each dog walk.
- Walked multiple dogs simultaneously while ensuring safety and control throughout each session.
Sales Assistant
Halfords
Gallows Corner
10.2020 - 01.2021
- Serving Customers at the checkout and assisting them on the shop floor.
- Answering the telephone to help customers with their queries.
- Scheduled car service appointments for customers
Receptionist
Hair Company
Hornchurch
04.2019 - 03.2020
- Meetings and greeting customers.
- Scheduling appointments ensuring smooth running of the diary.
- Salon paperwork and filing.
- Washing customers' hair and making refreshments.
- Tidying the salon and organising stock.
Education
CILEx Level 3 - CLegal Secretary
Havering College of Further Education
Gidea Park01-2021
9 GCSE's at grade 4 or above
Abbs Cross Academy
HornchurchSkills
- B2B sales
- Lead generation
- Cold calling
- KYC compliance
- CRM management, ZOHO CRM
- Microsoft Excel and Office
- Client onboarding
- Time management
- Organisation and attention to detail
- Communication skills
- Working under pressure
Interests
Timeline
Account Executive
Sovereign International
11.2021 - Current
Sales Assistant
Halfords
10.2020 - 01.2021
Dog Walker
Sarah's Dog Walks
03.2020 - 11.2021
Receptionist
Hair Company
04.2019 - 03.2020
CILEx Level 3 - CLegal Secretary
Havering College of Further Education
9 GCSE's at grade 4 or above
Abbs Cross Academy