Mia Norris
Norwich,Norfolk
Summary
An enthusiastic and proactive team player with a strong academic record, currently in the second year of a Geography and Business degree. Seeking a Business and Communications internship to gain practical experience and progress towards a career in corporate sustainability.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Real Estate Risk Management Work Experience
Intact
London
02.2026 - 02.2026
Brand Ambassador
Tower of London
06.2025 - 09.2025
- Developed strong communication skills through engaging with tourists of all nationalities, overcoming language barriers, being patient and responsive to individual needs
- Delivered excellent customer service to thousands of tourists, contributing to anefficient work environment ensuring customer satisfaction
- Demonstrated adaptability, working across 6 different retail outlets, showcasing my ability to adapt to new fast-paced work environments
Sales Associate
Stevensons Uniform Shop
05.2023 - 09.2023
- Assisted Customers with uniform fitting and sizing, ensuring a positive and supportive instore experience
- Demonstrated initiative and problem-solving by helping customers place online orders and identify suitable alternatives when stock was limited
- Managed multiple responsibilities under time pressure, including welcoming customers, restocking, packaging orders and maintaining store presentation
Housekeeper
Barnes Brinkcraft
04.2022 - 10.2022
- Demonstrated enthusiasm and positive attitude whilst performing time critical tasks, ensuring all boats were prepared to a high standard and ready for holidaymakers
- Gained experience in a guest-facing environment, undertaking cleaning and restocking activities that directly impacted customer satisfaction
- Provided excellent customer service skills, through teamwork and attention to detail, ensuring operations ran smoothly and guests all had a positive experience
Education
BA - Geography with Business
University of Nottingham
01.2024 - 01.2027
Norwich School
Norwich, Norfolk 09.2022 - 06.2024
Norwich High School
01.2017 - 01.2022
Skills
- IT Skills: Proficient in Microsoft Office including Word, Excel, PowerPoint and Teams
- Sports: Dedicated Hockey player, competing in my university’s hockey team, demonstrating commitment and teamwork through years of playing
- Business Society: Active member of Nottingham Business Society, attending industry-led events, enhancing my industry awareness through talking to professionals
- Enterprise Rent-A-Car Mobility Challenge Sep 2025 - Apr 2026 Conducted a market and location analysis, considering customer demand, transport infrastructure, sustainability and local competition Developed and prepared a 10-minute marketing campaign presentation to peers and professional representatives from Enterprise Here I balanced strategic impact whilst considering cost constraints Developed strong team ethos, communication and commercial awareness through real-world business simulation
volenteering
Norfolk Reading Project, 2022-09, 2024-03, Volunteered at primary schools across Norfolk, supporting children in their literacy confidence, Helped children with their weekly reading and leading and planning small group activities, catering to different learning needs
Timeline
Real Estate Risk Management Work Experience
Intact
02.2026 - 02.2026
Brand Ambassador
Tower of London
06.2025 - 09.2025
BA - Geography with Business
University of Nottingham
01.2024 - 01.2027
Sales Associate
Stevensons Uniform Shop
05.2023 - 09.2023
Norwich School
09.2022 - 06.2024
Housekeeper
Barnes Brinkcraft
04.2022 - 10.2022
Norwich High School
01.2017 - 01.2022