Summary
Overview
Work history
Education
Skills
volenteering
Timeline
Generic

Mia Norris

Norwich,Norfolk

Summary

An enthusiastic and proactive team player with a strong academic record, currently in the second year of a Geography and Business degree. Seeking a Business and Communications internship to gain practical experience and progress towards a career in corporate sustainability.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work history

Real Estate Risk Management Work Experience

Intact
London
02.2026 - 02.2026

Brand Ambassador

Tower of London
06.2025 - 09.2025
  • Developed strong communication skills through engaging with tourists of all nationalities, overcoming language barriers, being patient and responsive to individual needs
  • Delivered excellent customer service to thousands of tourists, contributing to anefficient work environment ensuring customer satisfaction
  • Demonstrated adaptability, working across 6 different retail outlets, showcasing my ability to adapt to new fast-paced work environments

Sales Associate

Stevensons Uniform Shop
05.2023 - 09.2023
  • Assisted Customers with uniform fitting and sizing, ensuring a positive and supportive instore experience
  • Demonstrated initiative and problem-solving by helping customers place online orders and identify suitable alternatives when stock was limited
  • Managed multiple responsibilities under time pressure, including welcoming customers, restocking, packaging orders and maintaining store presentation

Housekeeper

Barnes Brinkcraft
04.2022 - 10.2022
  • Demonstrated enthusiasm and positive attitude whilst performing time critical tasks, ensuring all boats were prepared to a high standard and ready for holidaymakers
  • Gained experience in a guest-facing environment, undertaking cleaning and restocking activities that directly impacted customer satisfaction
  • Provided excellent customer service skills, through teamwork and attention to detail, ensuring operations ran smoothly and guests all had a positive experience

Education

BA - Geography with Business

University of Nottingham
01.2024 - 01.2027

Norwich School
Norwich, Norfolk
09.2022 - 06.2024

Norwich High School
01.2017 - 01.2022

Skills

  • IT Skills: Proficient in Microsoft Office including Word, Excel, PowerPoint and Teams
  • Sports: Dedicated Hockey player, competing in my university’s hockey team, demonstrating commitment and teamwork through years of playing
  • Business Society: Active member of Nottingham Business Society, attending industry-led events, enhancing my industry awareness through talking to professionals
  • Enterprise Rent-A-Car Mobility Challenge Sep 2025 - Apr 2026 Conducted a market and location analysis, considering customer demand, transport infrastructure, sustainability and local competition Developed and prepared a 10-minute marketing campaign presentation to peers and professional representatives from Enterprise Here I balanced strategic impact whilst considering cost constraints Developed strong team ethos, communication and commercial awareness through real-world business simulation

volenteering

Norfolk Reading Project, 2022-09, 2024-03, Volunteered at primary schools across Norfolk, supporting children in their literacy confidence, Helped children with their weekly reading and leading and planning small group activities, catering to different learning needs

Timeline

Real Estate Risk Management Work Experience

Intact
02.2026 - 02.2026

Brand Ambassador

Tower of London
06.2025 - 09.2025

BA - Geography with Business

University of Nottingham
01.2024 - 01.2027

Sales Associate

Stevensons Uniform Shop
05.2023 - 09.2023

Norwich School
09.2022 - 06.2024

Housekeeper

Barnes Brinkcraft
04.2022 - 10.2022

Norwich High School
01.2017 - 01.2022
Mia Norris