Dynamic and customer service-oriented professional with a strong focus on excellent communication and teamwork. Known for being outgoing and energetic, with a proven ability to handle multiple tasks efficiently while maintaining attention to detail.
Overview
7
7
years of post-secondary education
5
5
years of professional experience
Work history
Receptionist/Showroom Host
North Oxford BMW
Oxford , Oxfordshire
2025.04 - Current
Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival and direct them to the department that they acquire.
Answering incoming phone calls and directing them to the appropriate departments or team members
Manage high volume of incoming calls from multi-line telephone system and documented messages.
Kept reception area clean and organised to uphold professional office reputation.
House Keeping / Front of house
Premier Inn Hotel
Witney, Oxfordshire
2023.12 - 2024.10
Prepared tables for guests and reset tables between customers.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Responsibilities included making beds, dusting the rooms and furniture, replenishing guest rooms and bath supplies, cleaning the bathrooms, vacuuming and moping all floors, replenishing amenities according to the operational standards and delivering and retrieving items on loan to guests e.g. iron and ironing boards
Seasonal Flower Farm Picker
Dahlia Beach
Woodstock, Oxfordshire
2023.06 - 2023.10
Maintained plant condition through considered pruning, trimming and treatment.
Sorting the flowers by colour and size.
Loading the flowers into buckets and trolleys for delivery.
Creating bunches of flowers for farmers markets.
Weeding and maintaining the plants and walkways.
Operated a register to process payments via card.
Set up temporary sales structures at markets to sell Flower bunches.
Caterer
caterering company
Kirtlington park, Oxfordshire
2022.07 - 2023.01
Loaded and unloaded catering vehicles with food, supplies and equipment for events.
Made food and baked goods following quality recipe specifications.
Offered friendly, prompt guest service by fulfilling orders, communicating requests to kitchen staff and routinely enquiring about customer satisfaction and needs.
Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Set up event area and line service in line with event theme.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Kitchen porter
Double Red Duke
Clanfield , Bampton
2021.09 - 2022.03
Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Supplied/restocked ingredients
Education
Diploma of Higher Education - Art & Design
Abingdon and Witney College
Witney
2022.09 - 2023.07
GCSEs - Mathematics
Abingdon and Witney College
Witney
2022.09 - 2023.06
GCSEs -
The Henry Box School
Witney, OXF
2017.09 - 2022.06
Diploma of Higher Education - Creative Media Production & Technology
Abingdon and Witney College
Witney
2024.09 - 2025.07
Skills
Customer service oriented
Outgoing and energetic
Excellent communication
Teamwork
Safe food handling
Attention to detail
multitasking
Timeline
Receptionist/Showroom Host
North Oxford BMW
2025.04 - Current
Diploma of Higher Education - Creative Media Production & Technology
Restaurant Busser, Host and Food Runner at Sebastian Saltwater Marina And LodgeRestaurant Busser, Host and Food Runner at Sebastian Saltwater Marina And Lodge