Mia Hurren
Gorleston-on-Sea,England
Summary
Highly skilled professional with extensive experience in preparing, updating, and maintaining statutory records in compliance with legal and company regulations. Adept at organising, storing, and retrieving physical and digital records to ensure accessibility and compliance. Proven ability to handle sensitive company information with discretion, following data protection guidelines. Demonstrated expertise in document preparation, meeting deadlines, and supporting board and committee meetings through scheduling, agenda preparation, and document distribution. Experienced in drafting accurate minutes that effectively capture key decisions and action points. Strong interpersonal skills facilitate building and maintaining professional relationships with directors, executives, and key stakeholders. Competent in managing multiple tasks within fast-paced environments while ensuring a high degree of accuracy. Proficient in using Microsoft Office (Word, Excel, Outlook, PowerPoint) and document management systems to support governance functions. Committed to contributing to organisational goals through meticulous attention to detail and effective communication.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
PA to Divisional Operational Leads
James Paget University Hospital
Gorleston , Norfolk
02.2024 - Current
- Prioritised tasks for improved productivity.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
- Increased operational efficiency through meticulous record keeping.
- Participated in team meetings for insightful contributions and idea generation.
- Organised high-level meetings for productive collaboration.
- Managed complex diaries, ensuring seamless executive schedules.
- Drafted correspondence, enhancing corporate image.
- Created detailed reports for informed decision-making.
- Maintained confidentiality of sensitive information by implementing strict file management systems.
- Scheduled appointments with stakeholders, fostering better relationships.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Received requests for meetings and appointments, updated calendar and organised spaces and materials.
- Operated multi-line phone systems, handling high volume of calls daily.
- Documented staff entitlements and expenditures, matching information against allowances.
Medical Secretary
James Paget University Hospital
Gorleston, Norfolk
10.2021 - 02.2024
- Managed medical records, ensuring accuracy and accessibility.
- Provided administrative support to medical staff, enhancing their productivity levels.
- Executed tasks given by healthcare professionals effectively leading to smooth workflow.
- Assisted in training new members of staff bolstering overall team performance.
- Maintained patient confidentiality by adhering to strict data protection policies.
- Promoted a positive patient experience through professional telephone etiquette.
- Answered phone enquiries and transferred calls to specific departments.
- Photocopied and scanned documents to update patient records.
- Managed calendar and scheduled appointments for physicians and nurses.
- Typed dictation from doctors and updated charts of patients.
- Attended meetings and recorded minutes to keep proper documentation.
Legal secretary
England & Co Solicitors
Great Yarmouth , Norfolk
09.2018 - 10.2021
- Provided comprehensive administrative support to a team of solicitors, resulting in increased efficiency.
- Received high praise from superiors for attention to detail in drafting contracts.
- Updated knowledge continuously on legal regulations and developments to maintain professionalism.
- Managed confidential information with utmost discretion, ensuring privacy and compliance.
- Executed general secretarial tasks such as photocopying or scanning, maintaining a well-functioning office space.
- Maintained a well-organised office environment which improved staff productivity.
- Improved client relationships with professional communication skills.
- Alleviated lawyer workload by efficiently managing client queries and concerns.
Education
GCSEs -
Lynn Grove Academy High School
Gorleston 09.2013 - 06.2018
NVQ Level 3 - Business Administration
City & Guilds
Dereham 09.2019 - 09.2020
Skills
Throughout my career, I have learned various valuable skills which I believe will help me contribute within this role and further progression within your company, such as the following:
- Accurately prepare, update and maintain statutory records in compliance with legal and company regulations
- Efficiently organise, store and retrieve physical and digital records to ensure accessibility and compliance
- Handle sensitive company information with discretion, following data protection guidelines
- Assist with document preparation, meeting deadlines
- Skilled in organising and supporting board and committee meetings, including scheduling, agenda preparation and document distribution
- Experienced in drafting accurate, concise and well-structured minutes, ensuring key decisions and action points are recorded effectively
- Strong interpersonal skills to build and maintain professional relationships with directors, executives and key stakeholders, ensuring smooth communication and alignment with organisational goals
- Experienced in handling sensitive information with professionalism and ensuring compliance with data protection regulations
- Ability to manage multiple tasks, deadlines and priorities in a fast-paced environment with a high degree of accuracy
- Competent in using Microsoft Office (Word, Excel, Outlook, Powerpoint) and document management systems to support governance functions
Affiliations
- Fitness, Reading and Exploring!
Timeline
PA to Divisional Operational Leads
James Paget University Hospital
02.2024 - Current
Medical Secretary
James Paget University Hospital
10.2021 - 02.2024
NVQ Level 3 - Business Administration
City & Guilds
09.2019 - 09.2020
Legal secretary
England & Co Solicitors
09.2018 - 10.2021
GCSEs -
Lynn Grove Academy High School
09.2013 - 06.2018
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