Mia Davies
Orpington,Kent
Summary
Dynamic and adaptable professional with a strong background in administration and hospitality with a keen interest in event planning. Proven ability to manage front-of-house operations, coordinate travel and events, and maintain organised, well-equipped environments. Skilled in delivering high-level customer service, handling multiple responsibilities efficiently, and supporting both team operations and client experiences. Confident communicator with a proactive approach, committed to quality, safety, and continuous improvement in roles.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Receptionist & Admin assistant
Cumming Group
London
08.2024 - Current
- Delivered professional front-of-house service by welcoming visitors and managing incoming calls.
- Scheduled meetings and coordinated employee travel, including accommodation and transport bookings.
- Liaised with hotels and travel providers to secure corporate rates and compiled internal travel booklets for UK offices.
- Helped organise internal and external events, managing restaurant bookings and curating venue options.
- Maintained meeting rooms before and after use, and prepared catering for meetings and events, including breakfasts and weekly drinks/snacks.
- Ensured coffee stations and office supplies were consistently clean, well-stocked, and inviting.
- Provided administrative support including document formatting, rebranding, printing, laminating, and post distribution.
- Managed employee access cards, supporting seamless onboarding and security compliance.
- Maintained financial trackers to monitor office spend, and accurately applied project codes to invoices for timely processing.
- Demonstrated strong multitasking abilities, consistently balancing priorities without compromising quality or efficiency.
Waitress
Pizza Express
Sevenoaks
01.2023 - 07.2024
- Delivered attentive, prompt service to enhance guest satisfaction and ensure a positive dining experience.
- Demonstrated in-depth menu knowledge, offering tailored recommendations and upselling seasonal specials to boost revenue.
- Maintained a clean, organized dining area in line with health regulations, supporting guest comfort and safety.
- Regularly attended tables to anticipate needs and process additional orders efficiently.
- Resolved customer concerns using professional communication and problem-solving skills.
- Ensured order accuracy and dietary accommodations through close collaboration with kitchen staff.
- Supported team success by training new staff and promoting a smooth service flow.
- Managed bar closing duties, including deep cleaning, sanitizing, and restocking.
- Excelled in multitasking within a fast-paced environment, ensuring timely and accurate service delivery.
Swimming teacher
Seriously Fun swimming schools
Orpington, Bromley
01.2023 - 04.2024
- Delivered engaging swim lessons by demonstrating correct techniques and incorporating skill-building games.
- Created a safe, supportive environment with clear rules to promote confident learning.
- Boosted water confidence in beginners through gentle acclimatisation and encouragement.
- Assessed student progress regularly and provided constructive feedback to improve technique and efficiency.
- Managed group classes effectively, ensuring personalized attention and consistent development.
- Stayed current with aquatic education methods and safety protocols through ongoing professional development.
Education
A-Levels - Business, Criminology & Biology
Knole Academy
Sevenoaks, Kent 09.2022 - 06.2024
GCSEs - 8
Knole Academy
Sevenoaks, Kent 09.2017 - 06.2022
Skills
- Excellent written and verbal communication
- Microsoft office
- Customer Service
- Event planning
- Attention to Detail
- Data Entry
- Multitasking and prioritisation
References
References available upon request.
Timeline
Receptionist & Admin assistant
Cumming Group
08.2024 - Current
Waitress
Pizza Express
01.2023 - 07.2024
Swimming teacher
Seriously Fun swimming schools
01.2023 - 04.2024
A-Levels - Business, Criminology & Biology
Knole Academy
09.2022 - 06.2024
GCSEs - 8
Knole Academy
09.2017 - 06.2022
Similar Profiles
Derek L. BrownDerek L. Brown
Associate Director at Cumming GroupAssociate Director at Cumming Group
Reese JacobsReese Jacobs
Project Management Intern at Cumming GroupProject Management Intern at Cumming Group
ZAKERY HELMEIDZAKERY HELMEID
Administrative Assistant at Cumming GroupAdministrative Assistant at Cumming Group