Mia Cleary

Client & Stakeholder Engagement: Partner with client committees to deliver sustainable initiatives and marketing activations, ensuring alignment with business goals and strengthening long-term relationships.
Campaign & Content Management: Lead the creation of content for digital signage and oversee software systems across multiple sites, ensuring consistent messaging and brand alignment.
Market Research & Insight: Conduct quarterly market research and benchmarking to identify trends, support campaign planning, and provide data-driven recommendations to clients and internal teams.
Event & Supplier Partnerships: Plan and host supplier events, pop-ups, and themed engagement days to drive customer interaction, brand visibility, and added value for clients.
Marketing Delivery Across Sites: Manage all point-of-sale and marketing activity across four of Aramark’s largest workplace catering sites, tailoring campaigns to diverse audiences and local needs.
Retail & Campaign Implementation: Execute national retail solutions and planograms from Head Office, adapting them for site-specific effectiveness while maintaining brand consistency.
Nutritional & Regulatory Compliance: Manage digital menu software across multiple sites, ensuring accurate nutritional and allergen information is maintained to support compliance and enhance the customer experience.

Animal Care and Management: Ensured the wellbeing of 65 hounds and 6 staff horses by overseeing stable operations, planning fitness and dietary regimes, and responding to emergency issues promptly.

Team Leadership and Coordination: Managed a team responsible for booking farrier services, arranging performance-specific feed, and scheduling veterinary check-ups and vaccination appointments, while maintaining high standards for animal turnout.

Event Planning and Management: Planned and organized international equestrian competitions and various events, ensuring smooth operations by liaising with head chefs, bartenders, grounds teams and event stewards/officials.

Innovation and Client Feedback: Implemented new systems like 'Elite Shows' with positive feedback, and continuously improved event services by evaluating client and guest feedback.

Champagne Bar Management: Took sole charge of running the champagne bar during high-profile, busy events, managing stock, providing premium customer service, and ensuring smooth operations under pressure.