Mia Beavan

Delivered professional reception services, greeting visitors, managing sign-in processes, and efficiently handling incoming calls and emails to uphold service standards.

Supported multiple sites at short notice, maintaining high service standards during staff absences by swiftly adjusting to varying reception needs.

Key Responsibilities:

• Provided flexible front-of-house support across multiple client sites, ensuring seamless reception operations through quick adaptation to different environments, systems, and workplace procedures.
• Ensured a professional and welcoming atmosphere at front-of-house
• Exhibited flexibility and reliability while managing tasks independently
• Adjusted to new systems and protocols at multiple locations

Assisted customers in finding products and provided detailed information to enhance shopping experience and drive sales. I developed deep knowledge surrounding the nature of the clothes so customers could understand the background of their purchase.

Key Reponsibilities:

• Addressed customer concerns to ensure a positive shopping experience and foster customer loyalty.
• Monitored inventory levels and replenished stock to meet customer demand.
• Created attractive visual displays to effectively showcase products and engage customers.
• Trained new staff on operating the till effectively and accurately.

Led an amateur netball club comprising students from Anne Lister and David Kato Colleges, overseeing all operational, organisational, and engagement aspects, including coordination of 2 large inter-university events. I provided strategic leadreship and direction to the club, ensuring effective planning, organisation, and delivery of all activities.

Key Repsonsibilities:

• Coordinated with committee members to manage key functions such as team selection, training schedules, fixtures, and social events, ensuring smooth operation and collaboration
• Organised and oversaw weekly training sessions, fostering inclusivity, engagement, and player development across all skill levels
• Led event planning and club initiatives, including charity fundraising and social activities, enhancing member experience and community engagement
• Manage logistics such as kit ordering, budgeting considerations, and resource allocation
• Act as the primary point of contact between players, committee, and wider college networks, maintaining clear and consistent communication
• Demonstrate strong leadership, teamwork, organisation, and time management skills while balancing academic commitments

As an Operations Specialist, I oversaw day-to-day operations, ensuring efficient processes and high standards. My role involved team leading, where I coordinated and motivated staff to achieve operational goals while maintaining high standards of productivity and quality. My expertise in operations management enabled me to streamline processes, organize key store areas, and improve overall operational efficiency. I also led large operational projects, coordinating tasks to meet delivery timelines.

Key Responsibilities:

• Coordinating and leading large operational projects to meet delivery timelines.
• Leading large operational projects with clear schedules and coordinated tasking.
• Monitoring fire safety procedures and compliance, and conducted evacuation drills
• Managed key holding duties to maintain secure access to the premises.
• Handled cash transactions and followed cash-handling procedures end to end.
• Executed visual merchandising to create appealing product displays for customers alonside company guidelines.

Facilitated smooth store operations as a sales associate, receiving multiple customer compliments for excellence in bra fittings.

Resolved customer complaints to ensure satisfaction and loyalty

• Designed and arranged product displays to attract customer engagement and enhance sales.
• Trained new staff on cash register operations, ensuring efficient service and accuracy.
• Bra fittings
• Key Responsibilities:

Coached children aged 8–10 at local netball club, enhancing players’ skills in a positive and engaging environment.

Mentored young players through hands-on coaching, reinforcing leadership and mentoring abilities.

• Encouraged teamwork, confidence, and participation in a supportive setting
• Engaged with children of varying abilities and learning styles, fostering strong communication skills.
• Assisted in planning and delivering training sessions tailored to young players
• Key Responsibilities: