Mia Bancroft
Cambridge,Armagh City Banbridge and Craigavon
Summary
First-Class BSc (Accountancy & Finance) graduate with commercial drive and strong numerical, administrative and stakeholder-management skills. Experienced in account management, audit support and client-facing roles. Seeking to transition into HR & Payroll where I can combine data accuracy, compliance awareness and people-centric service to deliver timely, accurate payroll and practical HR support. Highly organised, discreet, and committed to continuous development in employment law, payroll processing and HR systems.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Management Assistant
Enterprise
Southampton
2023.03 - 2026.06
- Managed portfolio of corporate accounts, building strong stakeholder relationships and ensuring high client satisfaction
- Delivered sales and customer service solutions while maintaining accurate records and timely communications
- Streamlined administrative processes to improve efficiency and supported marketing and sales teams
- Contributed to 40% increase in repeat business through proactive account management and follow-up
- Reconciled client data and produced regular performance summaries for senior stakeholders
Audit and Assurance Assistant
Azets
Southampton, Southampton
2023.08 - 2024.05
- Reviewed financial datasets to assess risk and compliance, performing reconciliations and documenting findings clearly
- Worked with Excel, SAP and ACL for data extraction, analysis and reporting
- Liaised with clients to gather documentation and explained technical information in accessible terms
- Supported process standardisation projects that improved audit workflow and reduced rework
Work Experience
Fiander (Accountancy Firm)
Southampton
2019.07 - 2019.07
- Observed day-to-day accountancy operations, learning regulatory and practice procedures
- Assisted with routine tasks, maintained organised files and developed time-management skills
- (week placement)
Education
BSc - Accountancy & Finance
Solent University
Southfields 2020.01 - 2023.01
A Levels - Accountancy
Itchen Sixth Form College
Southfields 2018.01 - 2020.01
Skills
- Payroll processing (RTI awareness, payroll accuracy, pay adjustments)
- HR administration (onboarding, records management, absence tracking)
- HRIS / payroll systems: Excel advanced, experience with SAP; quick to learn Sage, Xero, and standalone payroll software
- Employment law awareness, GDPR and confidential data handling
- Data analysis and reconciliation, reporting, KPI monitoring
- Customer service and stakeholder management, cross-functional collaboration
- Time management, resilience, attention to detail
- Communication: clear written and verbal reporting to managers and clients
Accomplishments
- Delivered client-focused service that increased repeat business by 40% in current role
- First-Class degree demonstrating strong analytical ability and commitment to high standards
- Proven ability to manage multiple priorities in fast-paced, deadline-driven environments
ADDITIONAL
- Full UK driving licence
- Right to work in the UK
- Training: actively developing payroll and HR knowledge (RTI, auto-enrolment, payroll software). Open to employer-led certifications (CIPD / payroll qualifications).
Timeline
Audit and Assurance Assistant
Azets
2023.08 - 2024.05
Management Assistant
Enterprise
2023.03 - 2026.06
BSc - Accountancy & Finance
Solent University
2020.01 - 2023.01
Work Experience
Fiander (Accountancy Firm)
2019.07 - 2019.07
A Levels - Accountancy
Itchen Sixth Form College
2018.01 - 2020.01