Mia Alford
Plymouth,Devon
Summary
I am a self-motivated professional with strong skills in adapting to professional settings. I proved ability to maintain a friendly and enthusiastic attitude while delivering a great experience for all customers. I joined my first work place at 14 and presented my passion for learning and eagerness to join the working environment. My current employer was hesitant as I was so young; however, I showed initiative and proved I was responsible enough for the role. I have now maintained my position for two and a half years and shown outstanding skills including problem solving and customer service. I am open to learning and ready to experience a new work environment moving forward. I have helped other youth to understand the role of being a team member and aided them with their welcoming to the working world by providing a warm and friendly welcome. As I gained an experience, I was tasked with training new staff who are new to a professional setting. I showed them how to manage inventory throughout the shift and provided them with skills on maintaining a stress free duty period. I am available to work any weekday and weekend always ensuring a prompt arrival.
Overview
3
3
years of professional experience
Work history
Waitress/ FOH
Lily Chi
Tavistock, Devon
03.2023 - Current
- Provided customers with an excellent dining experience through a warm and friendly welcome.
- Assisted with inventory management, streamlined restaurant operations.
- Utilised professional communication skills to resolve customer complaints.
- Maintained clean and organised dining area for customer comfort.
- Optimised workflow during busy hours through careful communication with kitchen staff.
- Handled cash transactions accurately , ensuring all payments were received and change was given correctly.
- Worked as a team with co-workers creating a positive and smooth working environment.
- Maintained clean front of house and work areas.
Education
GCSEs -
Tavistock College
Tavistock 09.2020 -
Skills
I am a very friendly and positive person and keen to learn I am resilient under pressure and always ensure a friendly face to customers and co-workers I am a quick and dedicated worker who presents great time management and punctuality I work hard to make sure customers have the safest and most compelling experience I always show patience and composure by keeping calm during busy hours I have experience in money handling by making sure inventory is correct at the end of the day
I show great health and safety understanding promising customers a clean and safe environment
Affiliations
- Spending time with family.
- Meeting up with friends.
- Watching movies
Timeline
Waitress/ FOH
Lily Chi
03.2023 - Current
GCSEs -
Tavistock College
09.2020 -