Mhairi Crawford
Burntisland,Fife
Summary
Dedicated professional with expertise in inclusive communication, advocacy, and cross-cultural sensitivity. Demonstrates exceptional multitasking mastery, basic numeracy, and cash handling skills. Committed to delivering outstanding customer service while fostering an inclusive environment.
Reliable and compassionate individual with strong background in communication and problem-solving, eager to contribute to community-focused environment. Demonstrates excellent organisational skills and ability to foster relationships, ensuring welcoming and supportive atmosphere.
Overview
1824
1824
years of professional experience
1
1
Certification
Work history
Student Mentor
school
Kirkcaldy
08.2024 - Current
- I am a trained mentor in violence prevention, meaning I regularly present lessons to younger year groups in school about current issues and gender based violence.
- Maintained high standards of professional conduct.
Community Centre Worker
Kinghorn Community Centre
, Fife
08.202 - Current
- includes serving food and drink, managing reception, cash handling, cleaning organising activities and taking bookings.
- While working here, I trained in level 1 allergen training, allowing me to get my level 1 allergen knowledge certificate.
- Fostered positive relationships with community members through effective communication skills.
- Maintained accurate records of centre activities, attendees, and feedback, facilitating ongoing evaluation and improvement of services.
- Managed bookings for centre facilities, efficiently maximising space utilisation and accommodating diverse community needs.
- Developed and implemented health and safety procedures, maintaining a safe environment for all centre users.
Volunteer Teacher
Fife Council
Burntisland
08.202 - Current
- Given me insight to plan for short term and long term
- Maintained strong work ethic whilst being approachable to the children.
Volunteering Leader
Brownies
Burntisland, Fife
07.202 - Current
- Planned, created and organised fun activities to engage children in tasks.
- Helped young people overcome personal difficulties by providing safe and supportive environments and attentively listening to concerns.
- this role requires me to be approachable, confident and outgoing.
Waitress assistant
The Sands
Aberdour, Fife
03.2023 - 06.2025
- Assisted in food preparation, ensuring prompt service during busy times.
- Enhanced dining experience through friendly interaction with customers.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Maintained cleanliness in serving and dining area for hygienic environment.
Cafe Worker
On A roll
Burntisland
04.202 - 11.202
- Operated till and processed customer orders, prepared and served food, and ensured the cafe was clean at all times.
- Maintained thorough understanding of food health and hygiene standards for continued safety compliance.
- Maintained excellent customer satisfaction by delivering attentive, helpful and friendly service.
- Sharpened abilities to handle multiple tasks simultaneously.
- while working here, I completed my level 1 food safety and hygiene certificate.
Education
Certificate of Higher Education - school
Balwearie High School
Certificate of Higher Education - social services: children and young people
Fife College
Dunfermline 08/2024 -
Skills
- Inclusive communication
- Advocacy
- Cross-Cultural sensitivity
- Multitasking mastery
- Basic numeracy
- Cash handling
- Customer service
Certification
- Level 1 Food Safety and Hygiene certificate
- Allergen and allergy qualification
- PVG
Custom
other
Timeline
Student Mentor
school
08.2024 - Current
Waitress assistant
The Sands
03.2023 - 06.2025
Certificate of Higher Education - school
Balwearie High School
Certificate of Higher Education - social services: children and young people
Fife College
08/2024 -
Community Centre Worker
Kinghorn Community Centre
08.202 - Current
Volunteer Teacher
Fife Council
08.202 - Current
Volunteering Leader
Brownies
07.202 - Current
Cafe Worker
On A roll
04.202 - 11.202
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