MFON ESSIEN

• Coordinated social events for improved community engagement.
• Managed challenging behaviour effectively, ensuring safety and comfort of all involved.
• Built strong relationships with service users , encouraging trust and communication.
• Assisted with daily living activities, promoting independence amongst service users.
• Helped supervise service users during outings and events to support health and safety of clients and staff.

• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
• Liaised between patients and healthcare professionals, facilitated effective communication channels.
• Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
• Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.

• Offered emotional support during challenging times, facilitating better coping mechanisms.
• Helped organise engaging recreational activities to enhance social skills of patients.
• Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
• Administered medication according to prescribed schedules, ensuring health maintenance.

• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
• Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
• Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
• Used excellent communication and interpersonal skills to engage and interact with individuals in need.

• Improved longevity of food production equipment by performing preventative and general maintenance.
• Attended regular training opportunities for ongoing adherence to Good Manufacturing Procedures best practices.
• Reported health and safety risks within area of work.
• Worked on fast-paced food production line to process 3000 -5000 items per shift, exceeding company target by 90%.
• Guaranteed customer satisfaction, inspecting finished products for quality and adherence to specifications.
• Used measuring equipment to portion food with 100% accuracy.
• Detected and resolved operating failures.
• Consistently met company housekeeping and statutory hygiene standards through reporting

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• Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Brought positive can-do attitude and passion for customer service to solve service issues.
• Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
• Followed food safety and hygiene requirements to protect guests

• Led team of 50 security personnel including Protocols Officers and Paramilitary to achieve safety of life and property.
• Ensured safety and theft incidents were managed and escalated in line with client specifications.
• Audited system and identify risks security practices and processes, proactively identifying improvement action leading to security systems upgrade.
• Expertly managed CCTV, access control systems and alarm systems to deliver quality.
• Maintained composure and professionalism while screening visitors during high-volume periods.
• Established effective access control systems, logging staff and visitor movement for accurate site records.

• Coordinated logistics of scheduling, supplying and transporting volunteers..
• Oversaw training and mentoring of up to 100 new team members each quarter.
• Worked with leadership staff and special committees to define volunteer mission and set standards.
• Provide nursing support for M500 program, a yearly program that is design for medical outreach by local churches & organizations. The programs runs once every year, back to back.
• Met with staff and department managers to maintain currency on volunteer opportunities within each department.
• Developed volunteer policies and procedures, codes of conduct and volunteer standards.
• Recruited and trained over 100 new volunteers on programmed goals and objectives.
• Championed volunteer achievements and drove performance through incentives.
• Provide security agent for safety towards life and property

• Offered flexible schedule to deliver on charity goals.
• Embodied organizational values, providing appropriate brand representation across public-facing activities.
• Worked with compassion and empathy to engage people from diverse backgrounds.
• Met with programmed participants to better understand needs and offer personalized support.
• Supported community outreach efforts to bring in new volunteers and individuals needing assistance.
• Created content for charity social media channels to build community engagement.
• Cleaned up allotments, parks and community spaces.

• Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials and products.
• Led interior design across conceptual, schematic, design development and construction document phases.
• Developed key client relationships by providing design solutions meeting needs and budgets without compromising quality or design intent.
• Assessed projects against budgets, adapting plans to meet cost limitations.
• Designed floor plans, elevations, 3D perspective views and material boards for review and presentation, maintaining client input throughout.
• Consulted with clients to determine architectural preference and incorporated desires into designs.
• Created professional presentations using 3D, creatively communicating design intent and direction to clients.
• Meeting client expectations.

• Actively contributed to personalized support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
• Offered clinical support from wound care to medication administration.
• Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
• Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
• Prepared tasty and healthy meals to meet dietary requirements.

• Supported service users and families with end-of-life counselling, crisis intervention and advocacy.
• Coordinated with external public, social and welfare agencies to make successful case referrals.
• Provide 100 children with health and wellness support by distributing and administering of free drugs ( Galadimawa Community)
• Led youth workshops to support rehabilitation from substance abuse.
• Supervised small groups of adults with additional mental health needs in assigned therapy groups.
• Provided mental health support to service users, as well as signposting community resources and local charities, nonprofits in Abuja.

• Maximised mobility by moving and handling transfers for residents, lifting up to 30 kgs.
• Enhanced mental health of residents through ongoing companionship and supportive listening.
• Maintained up-to-date knowledge on developments in first aid and elderly care through refresher courses.
• Supported 300 residents with dementia by assisting with dressing and meal preparation.
• Monitored and recorded vital signs to inform clinical treatments.
• Prepared and planned tasty and healthy menus.