Mevlan Korkut
Manchester
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
MANAGER
Cafe Istanbul Restaurant
3 2019 - Current
- Facilitated staff training, resulting in better customer service
- Delegated tasks efficiently to maximise productivity
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution
- Managed staff schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget
- Acted as point of contact for high-level queries and represented team at senior leadership meetings
- Designed long-term business strategy to guide leadership decision-making
- Handled negotiations with outside vendors and service agencies to meet group needs
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
SULTANAHMET GRILL
09.2017 - 03.2019
- Working outside of the kitchen in developing new recipes, planning menus, hiring or training food preparation workers, maintaining an inventory of food supplies, following a food budget, doing purchase orders, reporting to the head restaurateur, and completing other administrative tasks.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
MANAGER
ITALIAN EXPRESS
09.2016 - 08.2017
- Managed team dynamics by implementing conflict resolution strategies
- Developed accurate sales forecasts for improved strategic planning
- Secured new business opportunities with successful networking events
- Enforced safety regulations to reduce workplace accidents
- Delivered high-quality products to increase customer satisfaction
- Optimised resource allocation for increased profits
- Liaised with suppliers to ensure timely deliveries
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
MANAGER - DIRECTOR
OLIVE AND THYME
01.2011 - 07.2016
- I was running a restaurant business in Chorlton, Manchester as an owner.
- Maintaining the restaurant's revenue, profitability, and quality goals, and ensuring efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards.
- Recruiting, training, and supervising staff.
- Agreeing and managing budgets.
- Ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines.
- Promoting and marketing the business.
- Overseeing stock levels.
- Ordering supplies.
- Producing staff rotas.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
- Collaborated with cross-functional departments for successful product launches, meeting or exceeding target milestones in both timeline and budget aspects.
- Managed company budgets, ensuring financial stability and long-term profitability.
MANAGER ASISTANT
CLUB ORIENT
04.2006 - 01.2010
- Helping the manager to keep the company and store running smoothly by taking on some managerial tasks, such as overseeing employees and planning, marketing, coordinating, and administering hotel services, such as catering and accommodation facilities.
- Organized and created shooting schedules for the graphic design team, supervising the progress of projects from production to post-production.
- Trained junior members of the IT team regarding network security and troubleshooting of data circuits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Business And Management - Business And Management
Open University
Manchester, United Kingdom 04.2001 -
Diploma - Language Interpretation And Translation
Northenden College
Manchester, United Kingdom 04.2001 -
Level 2 -
Stockport College
Manchester, United Kingdom 04.2001 -
General Language -
Berlitz College
Manchester, United Kingdom 04.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Time Management
Staff Development
Business Development
Staff Management
Customer Relationship Management (CRM)
Personal Information
- Place of Birth: Turkey
- Citizenship: British
- Date of Birth: 11/08/89
- Gender: Male
References
Reference available upon request
Languages
English
Native language
Turkish
Proficient
C2
kurdish
Beginner
A1
Timeline
Manager
SULTANAHMET GRILL
09.2017 - 03.2019
MANAGER
ITALIAN EXPRESS
09.2016 - 08.2017
MANAGER - DIRECTOR
OLIVE AND THYME
01.2011 - 07.2016
MANAGER ASISTANT
CLUB ORIENT
04.2006 - 01.2010
Business And Management - Business And Management
Open University
04.2001 -
Diploma - Language Interpretation And Translation
Northenden College
04.2001 -
Level 2 -
Stockport College
04.2001 -
General Language -
Berlitz College
04.2001 -
MANAGER
Cafe Istanbul Restaurant
3 2019 - Current
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