Mesut Saliev

Integrated Logistics Consumer Healthcare account in 4PL

• Regionally responsible for the performance management of Logistics Service Providers
• Supporting our operations team and being an escalation point to solve day-to-day issues
• Overseeing operations in case of incident to make sure all activities are compliant with GxP standards
• Completing Ops CAPAs and implementing and tracing preventive actions
• Lead time review of the existing lanes and identifying lanes that would need to be adjusted for a realistic lead time or identifying improvement opportunities
• Conducting regular lead time analysis to provide our customer with the most realistic lead time for their lanes enables them to arrange their stock replenishment plans
• KPI Management and KPI Implementation
• Presenting monthly results to Business Units and providing them Market Intel for their region
• Supporting Continuous Improvement Team in their projects by providing Operational view and background
• Connecting supply sites and destination markets to create smooth operations
• Trend analysis of performance failures and guiding logistics service providers to focus on specific areas
• Finding alternative solutions in case of financial impact on the Markets such as out of stock, patient critical product, seasonal product
• Creating a year-end calendar to provide visibility of the last shipping dates to all parties, and support Markets in case of any requirements outside of the determined dates
• Supporting the Procurement department during the tender period by providing detailed information about lanes and constraints
• Supporting the Project Team during the onboarding stage when we have a new Logistics Service Provider in our account

Integrated Logistics Healthcare/Pharma Account in 4PL

• Reaching out to responsible parties for support to root cause issues on performance failures; analytical support to identify trends and re-occurring issues and manage causing parties accordingly
• Providing support to the supply chain integrity function through assisting investigations into supply chain deviations and ensuring the global standard is adhered to across the Kuehne+Nagel regions and to the customer
• Creating PowerPoint presentations in line with the agreed Kuehne+ Nagel standards and working to the global calendar for presentation submissions into the monthly operational review meetings with our customer and into the monthly customer performance review
• Working with the Excellence Managers to finalize Corrective and Preventive Action reports
• Registering pending preventive actions and following them up until sufficient evidence is received
• Preparing presentations to show and assess the performance of internal stakeholders
• Checking all relevant SOPs to make sure they are compliant with quality standards and they are all up-to-date
• Presenting the performance of service providers to customer via Tableau
• Investigating temperature excursion in temperature-controlled shipments to allow Market to conduct a risk assessment for the shipment
• Facilitated client meetings to discuss and interpret analysis findings.

Integrated Logistics in Consumer Goods(Tobacco and Nicotinel products) Account in 4PL

• Coordinate mainly sea/air freight shipments, using the transport management system
• Checking orders received from customer for data completeness & format: ensuring the order transmission is checked against required data elements to determine if critical information and elements are present and if the formats are according to expectations
• Handling exceptional freight requests and organizing special transport requests, receive and respond in time to customer requests
• Tracking and providing investigation results on deviations to the customer according to the agreed scope
• Being the first point of escalation for any global issue
• Detecting and analyzing deviations, including responsibility identification (internal or external), root cause and corrective action
• Requesting premium freight authorizations (spot quotes), and managing the contract variations/freight costs disputes and claims
• Participating in weekly meetings/calls internally, with the Kuehne+Nagel local offices, with the customer and with their suppliers
• Actively participating in Continuous Improvement initiatives to improve the global supply chain
• Responsible for Master Data alliance and updates
• Solved complex logistical issues to ensure smooth operations.

Freight Forwarding Company (3PL)

• Doing export operations from Turkey to Israel, North Africa, South America, Australia, the Middle East, and Europe
• Customer representative
• Negotiated contracts with freight forwarders, guaranteeing cost-effective transportation solutions
• Managing my clients` shipments and arranging end-to-end solutions based on relevant incoterm
• Oversaw transport arrangements, ensuring safe and timely deliveries to clients abroad.
• Monitored shipments until delivery confirmed by clients; strengthened customer trust.
• Liaised with customs agents for swift clearance of goods, minimising delays in delivery.
• Processed payments from overseas customers promptly, improving cash flow.
• Coordinated documentation to ensure successful exports, enhancing company reputation.