Mervyn Wharton

• Followed safe driving practices for safety of fellow travellers and passengers.
• Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
• Applied personal road knowledge and GPS application to set shortest routes.
• Maintained clean, well-functioning vehicle through regular attention and care.

• Maintained compliant documentation on a PDA device for reliable company records.
• Completed transactions to replace or exchange defective items.
• Obtained feedback from customers to improve service experience.
• Listened actively to offer accurate information and best solution to their needs.
• Delivering groceries and other items to customers on a daily basis,with shift patterns operating between 05.30am to 4.00pm for 8 hours.

• Worked collaboratively with other team members to achieve common installation goals.
• Followed established installation procedures and protocols, adhering to safety and quality standards.
• Placed Industrial Floor Mats at various sites across East Anglia from Bedfordshire,Buckinghamshire,Lincolnshire,and Norfolk.
• Travelled up to 250 miles to the sites from 5am to 7pm.

• Offered flexible working patterns to meet peak business demands.
• Handled customer complaints with professionalism.
• Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
• Retained excellent local area knowledge to plan optimal routes.

I organise and manage my work rota each day, deciding which order cars will be collected for repair, MOT and servicing . then which order they will be returned.

I organise the service parking for the technicians so that with limted parking space things run smoothly.

As a Courier Driver I collect and deliver customers cars myself either from their home address or their place of work.

I am used to working on my own and being responsible for the smooth running of my working day.

I was responsible for fitting the front dashboard and all the interior carpets by hand in Aston Martin's Vanquish S as per customers individual requirements when the model was ordered.

As the cars' were built by hand I had to liaise with production behind me and ahead of me to ensure a smooth build for the car and customer.

We built up to 30 cars per week.