Summary
Overview
Work history
Education
Skills
Timeline
Generic

Merveille Kipoy

London

Summary

I'm a very well organised and hardworking individual, who thrives on working to the best of my ability. I’m a flexible person who enjoys working as part of a team and equally by myself when needed. Being adaptive enables me to be given tasks and complete them using my own initiative or joint. My people skills are impeccable, enabling me to professionally speak to internal and external stakeholders.

Overview

1
1
year of professional experience

Work history

Crew Member

McDonald's
11.2022 - 04.2023
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Maintained clean and organised workspace to ensure efficiency.

Retail assistant

Victoria Secret
03.2022 - 10.2022
  • Delivered excellent customer service by answering queries and providing product information.
  • Handled transactions, maintaining accurate till records.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Maintained knowledge of products and features to provide recommendations to customers.

Catering assistant

Caliber International
10.2021 - 03.2022
  • Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
  • Executed food preparation tasks efficiently to meet dining deadlines.
  • Collaborated with other team members for smooth catering operations during events.
  • Assisted in training new staff members, fostering a supportive work environment.
  • Upheld presentation standards by arranging food items attractively on serving trays and tables.

Education

GCSEs -

The Warren School
Romford

A-Levels -

The Warren School
Romford

Skills

  • Problem-solving
  • Communication skills
  • Calm under pressure
  • Team building
  • Marketing

Timeline

Crew Member

McDonald's
11.2022 - 04.2023

Retail assistant

Victoria Secret
03.2022 - 10.2022

Catering assistant

Caliber International
10.2021 - 03.2022

GCSEs -

The Warren School

A-Levels -

The Warren School
Merveille Kipoy