Merryn Reynolds

• Enhanced client satisfaction through courteous and prompt service during vehicle recoveries.

• Maintained cleanliness in work environments, promoting health and safety
• Utilised a variety of hand tools proficiently in daily operations.

Organise my route and team of four people

Always keeping a clean working environment

• Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
• Processed payments accurately reducing discrepancies at end of shift tallying.
• Checked identification of customers to ensure legal drinking age compliance.
• Demonstrated knowledge of drink recipes for improved customer experience.
• Provided excellent service to customers, resulting in repeat business.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Handled cash transactions securely minimising risk of theft or fraud.
• Trained new staff members effectively, ensuring top-notch service standards were maintained.
• Collaborated with team members to provide seamless service during busy periods.
• Developed rapport with regular patrons fostering a loyal customer base.
• Resolved customer complaints promptly to maintain good relationships.
• Managed stock levels efficiently, preventing shortage during peak hours.
• Recommended drinks to customers, increasing overall sales.
• Implemented new cocktail recipes by researching current trends in the industry.
• Completed end-of-day cleanup to reset bar for next day.
• Collected, washed and put away glassware between guests.
• Input orders into register, calculated bills and collected payments.
• Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
• Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.