Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
18
18
years of professional experience
Work History
Home maker
Self employed
Manchester, Greater Manchester
01.2012 - Current
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Provide for my kids what they need in daily bases, wash them , clean them and also feed them.
And also support the with their home work ,helping them to grow in a good and clean environment.
Waitress assistant
Queen hotel
Leeds , Yorkshire
01.2010 - 12.2011
Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Provided excellent customer service to ensure repeat business.
Delivered meals swiftly, contributing to positive dining experience for guests.
Followed health regulations whilst handling food, promoting safe practices.
Maintained cleanliness in serving and dining area for hygienic environment.
Assisted in food preparation, ensuring prompt service during busy times.
Customer service cashier
Macdonalds
Leeds , Yorkshire
01.2007 - 12.2011
Processed card payments securely for customer peace of mind.
Assisted customers with queries, improving overall store reputation.
Counted change correctly and issued customer receipts.
Assist customers with their needs
Enhanced customer experience with a positive attitude and patience.
Education
Certificate of Higher Education - English
Trraford college
Manchester
09.2023
Not finished my couse due to covid - Diploma course
Learning direct
Manchester
01.2020
NVQ Level 1 - English and maths
Manchester college
Manchester
09.2017
Entry 3 - English and maths
Leeds city college
Leeds
09.2006
Skills
Calm under pressure
Problem-solving
Communication skills
Strategic planning
Fast learner
Attention to details
Languages
English
Intermediate
B1
Tigrina
Upper intermediate
B2
Timeline
Home maker
Self employed
01.2012 - Current
Waitress assistant
Queen hotel
01.2010 - 12.2011
Customer service cashier
Macdonalds
01.2007 - 12.2011
Certificate of Higher Education - English
Trraford college
Not finished my couse due to covid - Diploma course
Learning direct
NVQ Level 1 - English and maths
Manchester college
Entry 3 - English and maths
Leeds city college
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