MERIN SARA MATHEW
London,Newham
Summary
Customer focused Retail Assistant with 2 years of experience in retail, food service, and hospitality environments. Skilled in customer service, POS and cash handling, stock replenishment, and maintaining store standards. Seeking a full-time retail role.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Room Attendant / Guest Support Assistant
Hotel Leman Locke
London
08.2025 - Current
· Responded promptly to guest enquiries and service requests.
· Maintained high cleanliness and presentation standards.
· Restocked food and beverage items and supported order delivery.
Retail assistant
H&M
Kochi, Kerala
11.2023 - 04.2025
- Delivered excellent customer service by answering queries and providing product information.
- Operated POS systems; handled cash and card payments accurately.
- Maintained store displays and supported stock organisation.
Kitchen & Customer Service Assistant
Crous
Montpellier, France
06.2024 - 07.2024
- Supported food preparation and customer service during busy periods.
- Assisted with buffet setup and table service.
Education
Master of Science - Environmental Science and Technology
Cochin University of Science and Technology
Kochi 08.2023 - 05.2025
Bachelor of Science - Chemistry
University of Delhi
India 11.2020 - 06.2023
Skills
Customer Service & Sales Support
POS Operation & Cash Handling
Stock Replenishment & Merchandising
Teamwork & Communication
Time Management & Reliability
Health & Safety Awareness
Timeline
Room Attendant / Guest Support Assistant
Hotel Leman Locke
08.2025 - Current
Kitchen & Customer Service Assistant
Crous
06.2024 - 07.2024
Retail assistant
H&M
11.2023 - 04.2025
Master of Science - Environmental Science and Technology
Cochin University of Science and Technology
08.2023 - 05.2025
Bachelor of Science - Chemistry
University of Delhi
11.2020 - 06.2023