Summary
Overview
Work History
Education
Skills
Certification
ACCOMPLISHMENTS
References
Timeline
Generic

MERIN MATHAI MARIAM

Leeds

Summary

Professional sales and marketing specialist with comprehensive background in sales strategies and marketing initiatives. Known for delivering impactful marketing campaigns and fostering productive team collaboration. Recognized for adaptability and results-driven approach in dynamic environments.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales and Marketing Specialist

Accede Marketing
02.2025 - Current
  • Optimized website content for SEO purposes, enhancing online visibility and driving organic traffic growth.
  • Mentored junior team members, providing guidance on best practices in sales and marketing techniques.
  • Collaborated closely with design teams on advertising collateral development, ensuring consistent messaging across various channels.
  • Collaborated with cross-functional teams to develop innovative product offerings and promotional campaigns.
  • Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.

Team Support Manager

Marks & Spencer
03.2024 - 02.2025
  • Directed and trained café staff to maintain high standards in service quality and operational efficiency, ensuring a positive work environment
  • Fostered a welcoming atmosphere, handling customer inquiries and resolving issues promptly to enhance satisfaction and loyalty
  • Managed daily café operations, ensuring stock accuracy, health and safety compliance, and a clean, organized workspace
  • Coached employees through day-to-day work and complex problems.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.

Customer Service Assistant

Marks & Spencer
04.2023 - 03.2024
  • Delivered excellent customer service, managing transactions and handling returns
  • Promoted M&S products and supported digital services for enhanced customer experience
  • Maintained clean and organized displays

Finance Assistant

Zetta Solutions
09.2022 - 03.2023
  • Prepared financial reports and managed accounts to optimize cash flow
  • Conducted audits to ensure financial accuracy and regulatory compliance
  • Streamlined financial processes for operational efficiency

Accountant

FRIENDS Tutors
07.2021 - 05.2022
  • Reconciled statements and managed financial transactions
  • Generated performance reports and analyzed data for strategic financial insights
  • Identified cost-saving opportunities and assessed financial health

Education

MSc - International Banking and Investment

Leeds Beckett University
2023

Bachelor of Commerce - Marketing

Mahatma Gandhi University
2021

Skills

  • Leadership & Team Building
  • Emotional Intelligence
  • Adaptability & Continuous Learning
  • Report writing and presenting
  • Critical thinking skills
  • Excellent communication skills
  • Strong interpersonal skills
  • Client onboarding
  • Compliance regulation understanding
  • Diverse customer interaction
  • Product promotion
  • CRM management
  • Marketing analytics
  • Competitive analysis

Certification

  • Digital and Content Marketing- Hubspot E-Learning
  • Master Excel for Financial Analysis- Udemy
  • Office 365 Fundamentals- Scholar Co-Learning

ACCOMPLISHMENTS

Founding Secretary- Leeds Business Society

Executive Committee Member- INSA Leeds

Volunteer Event Staff- LEEDS 2023

References

Available on request

Timeline

Sales and Marketing Specialist

Accede Marketing
02.2025 - Current

Team Support Manager

Marks & Spencer
03.2024 - 02.2025

Customer Service Assistant

Marks & Spencer
04.2023 - 03.2024

Finance Assistant

Zetta Solutions
09.2022 - 03.2023

Accountant

FRIENDS Tutors
07.2021 - 05.2022

Bachelor of Commerce - Marketing

Mahatma Gandhi University

MSc - International Banking and Investment

Leeds Beckett University

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MERIN MATHAI MARIAM