Merin Mammen
Newmarket,Suffolk
Summary
Highly Analytical, detail-oriented and results driven professional with quality experience as a consultant in Allstate solution private limited. Sounding knowledge in analytics, content management in self-driven projects and holding a full time work permit in United Kingdom.
Overview
5
5
years of professional experience
Work History
Mainframe Consultant
Allstate Solution Private Limited
Bangalore, India
01.2022 - 12.2023
- Team : Production control Team
- Language : JCL
- Tools : ESP,ISPF,SDSF,Netview
- Ticketing Tool : Service Now
- O/S : ZOS
Mainframe production support executive
Kyndryl Solution Private Limited
Bangalore, India
08.2021 - 12.2021
- Client : RLG, Thames Water, Capita ,Equifax
- Languages : JCL
- Database : VSAM, DB2
- Tools : OPC - TWS, TSO, ISPF, SDSF. Netview
- Ticketing tool : Service Now, IBM – Maximo , BMC - Remedy.
- O/S : ZOS
Associate technical engineer
IBM India Private Limited,
Bangalore, India
01.2019 - 08.2021
- Thames Water, Capita ,Equifax
- Languages : JCL
- Database : VSAM, DB2
- Tools : OPC - TWS, TSO, ISPF, SDSF
- Netview
- Ticketing tool : Service Now, IBM - Maximo , BMC - Remedy
- O/S : ZOS
- Roles and Responsibilities
- Handling time-critical overnight batch processing and taking appropriate actions on any job delays or failures in OPC - TWS and ESP
- Scheduling and submitting ad-hoc jobs as requested by application teams.
- Modifying JCL of requested jobs.
- Provide proactive judgment and decision making to develop associated actions based on incident alerts and failures.
- Excelled in constant adherence of strict Service Line agreement in supporting very demanding clients
- Taking charge during critical situations and coordinate with various support teams for a quick resolution.
- Attending daily/weekly incident/change meetings and report the status.
- Perform critical and special process activities independently including IPLs
Education
Computer Science and Engineering
University of Kerala
2018
12th -
Kerala State
2014
10th -
Kerala state
2012
Skills
- JCL Programming
- Microsoft Office
- R programing
- SQL
- Python
- C Programming
- Good Communication skills
- Creative Thinking
- Leadership
- Teamwork
- Working under pressure
- Technical competency
Timeline
Mainframe Consultant
Allstate Solution Private Limited
01.2022 - 12.2023
Mainframe production support executive
Kyndryl Solution Private Limited
08.2021 - 12.2021
Associate technical engineer
IBM India Private Limited,
01.2019 - 08.2021
Computer Science and Engineering
University of Kerala
12th -
Kerala State
10th -
Kerala state
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