Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Merin Majhi

Bexleyheath,kent

Summary

I'm equipped with a solid foundation in scientific principles and a passion for delivering exceptional customer service. I demonstrate a proactive approach, excellent communication skills, and a commitment to exceeding customer expectations. A fast learner who adapts quickly to new environments and thrives in a team-oriented setting

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Barista

Costa Coffee, Goldex Investments
Sidcup, Bexley
09.2023 - Current
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.

STAFF NURSE IN INTENSIVE CARE UNIT

BIRATNAGAR ASPATAL PRIVATE LTD
Biratnagar, Nepal
10.2020 - 11.2021
  • Provided compassionate care and support to patients in a intensive care unit and healthcare setting, ensuring their comfort, safety, and well-being.
  • Supported healthcare professionals in providing medical treatments and procedures to patients, maintaining strict adherence to infection control protocols.

STAFF NURSE IN INTENSIVE CARE UNIT

SRI SHANKARA CANCER HOSPITAL & RESEARCH CENTRE
Bangalore
10.2018 - 12.2019
  • Communicated effectively with patients and their families, providing updates on care plans, addressing concerns, and offering emotional support.
  • Collaborated with multidisciplinary healthcare teams, including, doctors, and therapists, to ensure coordinated and comprehensive patient care.

Education

BSc - Nursing

DR. B.R. Ambedkar Institute Of Nursing
Bangalore, Karnataka
01.2014 - 01.2018

Masters of Science - HealthCare leadership

BPP University
05.2023 - 05.2024

Skills

  • Adaptability
  • Organizational Skills
  • Teamwork
  • Collaboration
  • Multitasking
  • Time Management
  • Inventory Management
  • Salesmanship
  • Understanding dietary restrictions
  • Heating and frothing milk
  • Recipe following precision
  • Drink customisation
  • Excelent Communication
  • Problem solving
  • Critical thinking
  • Integrity and Leadership

Custom

  • Proficient in the use of MS Word, PowerPoint, and Internet
  • Advanced English language skills
  • Proficient in spoken and written English

Timeline

Barista

Costa Coffee, Goldex Investments
09.2023 - Current

Masters of Science - HealthCare leadership

BPP University
05.2023 - 05.2024

STAFF NURSE IN INTENSIVE CARE UNIT

BIRATNAGAR ASPATAL PRIVATE LTD
10.2020 - 11.2021

STAFF NURSE IN INTENSIVE CARE UNIT

SRI SHANKARA CANCER HOSPITAL & RESEARCH CENTRE
10.2018 - 12.2019

BSc - Nursing

DR. B.R. Ambedkar Institute Of Nursing
01.2014 - 01.2018

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Merin Majhi