Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Merhawi Fisha

Birmingham,West Midlands

Summary

Dedicated automotive technician with extensive expertise in brake system servicing, gearbox techniques, and tyre repairs. Demonstrates proficiency in computerized engine diagnostics, air conditioning system servicing, and fluid level testing, ensuring efficient task completion and adherence to workshop safety standards. Skilled in customer service and verbal communication, with a strong focus on adaptive learning and resilience under pressure. Committed to maintaining equipment operation understanding while delivering high-quality services aligned with industry best practices. Aspires to contribute to innovative automotive solutions while upholding safety consciousness and resourcefulness.

Experienced retail professional focused on delivering exceptional customer service and smooth transaction processes. Achieves high customer satisfaction through quick problem-solving and strong communication skills. Capable of handling high-volume transactions with accuracy and maintaining friendly, welcoming environment.

Friendly and reliable individual with talent for customer service and handling transactions accurately. Possesses strong communication and problem-solving skills essential for retail environment. Aims to enhance customer satisfaction and contribute to positive shopping experience.

Overview

2026
2026
years of professional experience

Work History

Restaurant waiter

waiter
Birmingham, West Midlands
  • Handled cash register operations, ensuring accurate transactions.
  • Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
  • Maintained detailed knowledge of menu items to provide recommendations.
  • Facilitated table settings and arrangement for optimal space utilisation.
  • Dealt efficiently with unexpected situations like food allergies or special requests.
  • Demonstrated excellent communication skills whilst taking orders from guests.
  • Enhanced customer dining experience by providing top-notch service.
  • Participated in team training sessions, enhancing overall performance level.
  • Performed closing duties including cleaning and preparing tables for next day's service.
  • Worked effectively under pressure during peak hours, ensuring timely services.
  • Delivered prompt, efficient service to ensure customer satisfaction.
  • Navigated busy dinner rushes without compromising quality of service.
  • Ensured cleanliness and organisation of assigned tables for a comfortable environment.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

Mechanic

mechanics
Birmingham
07.2024 - 09.2025
  • Ensured smooth operation of vehicles by regularly maintaining and overhauling transmissions.
  • Delivered reliable results in challenging situations with problem-solving skills.
  • Provided top-notch customer service through clear communication about vehicle problems and solutions.
  • Installed new car parts for extended vehicle longevity.
  • Adjusted headlights, facilitated safer night-time driving conditions created successfully.
  • Completed oil changes for improved engine health and performance.
  • Replaced faulty spark plugs to boost engine efficiency.
  • Checked fluid levels, prevented potential overheating or failure occurrences avoided expertly.
  • Upheld excellent workshop safety standards by adhering to all company policies and procedures.
  • Achieved safety assurance by conducting meticulous brake system checks.
  • Performed diagnostic tests for identifying mechanical issues promptly.
  • Protected against accidents by carefully handling tools and chemicals.
  • Wore proper PPE and complied with OSHA standards to reduce risks and hazards.
  • Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
  • Worked with team members to coordinate workflow and complete high-volume services in busy environments.
  • Performed emissions tests according to standard procedures.

Education

A-Levels - Engineering

Aston University Engineering Academy Sixth Form
Birmingham
09.2024 -

GCSEs - Geography IT GCSE PE Maths English Sciences RE

ST Edmund Campion Catholic School
Birmingham
09.2018 - 07.2024

Skills

  • Perseverance in tasks
  • Workshop safety adherence
  • Ability to follow instructions
  • Efficient task completion
  • Computerized engine diagnostics
  • Resilient under pressure
  • Brake system servicing
  • Oil changing procedures
  • Oil and filter changes
  • Adaptive learning capability
  • Safety consciousness
  • Equipment operation understanding
  • Air conditioning system servicing
  • Basic engine knowledge
  • Power tools operation
  • Hand-eye coordination
  • Customer Service
  • Verbal communication
  • Fluid level testing
  • Parts ordering
  • Wheel alignment
  • Brake testing
  • Tyre repairs
  • Part replacements
  • Parts oiling and greasing
  • Tyre repair
  • Resourcefulness

Affiliations

  • I enjoy help coaching the kids playing football in the Eritrean community

Accomplishments

  • Leadership and Team Management: As captain, you motivated teammates, fostered collaboration, and ensured team cohesion.
  • Effective Communication: Coordinated strategies with coaches and players, and acted as a liaison to deliver key messages.
  • Conflict Resolution: Mediated disputes or challenges within the team, maintaining harmony and focus on shared goals.
  • Decision-Making: Made strategic decisions under pressure, both on and off the pitch

Languages

English
Native
tigrinya
Fluent

References

References available upon request.

Timeline

A-Levels - Engineering

Aston University Engineering Academy Sixth Form
09.2024 -

Mechanic

mechanics
07.2024 - 09.2025

GCSEs - Geography IT GCSE PE Maths English Sciences RE

ST Edmund Campion Catholic School
09.2018 - 07.2024

Restaurant waiter

waiter
Merhawi Fisha