MERESEINI TAGICAKIBAU
Tidworth,Hampshire
Summary
Ambitious and dedicated, equipped with strong communication and problem-solving skills, coupled with knack for understanding and addressing customer needs. Demonstrates proficiency in managing customer relationships and utilising technology to streamline support processes. Eager to drive customer satisfaction and contribute positively in an office-based role.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Warehouse operative
TJ Morris Ltd
Amesbury, Wiltshire
2026.03 - Current
- Safe picking and loading of items into cages ready for store delivery.
- Collaborated on stock checking routines, provided accurate inventory updates.
- Ensuring all items are picked as per order and loaded correctly.
- Maintaining clean working practices.
- Work towards achievement of pick rate and other targets.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Achieving pick rate of 140+ on weekly basis.
Stay at home Mom
Home Sweet Home
Suva, FIJI
2022.01 - 2025.01
- Vacuumed, mopped and polished floors to achieve high-quality finishes.
- Hand dusted, wiped clean furniture, fixtures and window sills, producing spotless results.
- Prepared meals & beverages to exact tastes and dietary requirements.
- Sole Caregiver to our 3 children due to my spouse being away for work.
Election officer
Fijian Elections Office
Suva, FIJI
2018.01 - 2021.12
- Managed voting equipment, ensuring its proper functioning on election day.
- Streamlined voting processes, resulting in efficient vote casting and counting.
- Handled queries from the public regarding the electoral process, increasing overall awareness and understanding about democracy amongst citizens.
- Investigated complaints and irregularities during elections, ensuring swift resolution and justice upholding.
Customer service representative
Packleader PACIFIC
Suva, FIJI
2016.01 - 2017.12
- Streamlined processes through efficient record keeping.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Education
NVQ Level 2 - Business Administration
Service Pro Institute
London Colney, Hertfordshire 2026.01 -
A-Levels - Front Office & Administration Skills
Service Pro Institute
Suva, FIJI 2017.01 - 2017.08
Certificate of Higher Education - Banking & Finance
University of the South Pacific
Suva, FIJI 2009.01 - 2010.12
A-Levels -
Saint Joseph's Secondary School
Suva, FIJI 2004.01 - 2008.12
Skills
- Basic computer literacy
- Shipping and receiving tasks
- proficiency
- Logistics understanding
- Heavy lifting capability
- Load coordination
- Efficient telephonic etiquette
- Strong written communication
- Courtesy etiquette
- Data entry proficiency
- Public speaking
- Product knowledge
- Team Leadership
- Outstanding customer service
- Digital literacy
- Active listening
- Strong customer service orientation
- Call centre experience
Timeline
Warehouse operative
TJ Morris Ltd
2026.03 - Current
NVQ Level 2 - Business Administration
Service Pro Institute
2026.01 -
Stay at home Mom
Home Sweet Home
2022.01 - 2025.01
Election officer
Fijian Elections Office
2018.01 - 2021.12
A-Levels - Front Office & Administration Skills
Service Pro Institute
2017.01 - 2017.08
Customer service representative
Packleader PACIFIC
2016.01 - 2017.12
Certificate of Higher Education - Banking & Finance
University of the South Pacific
2009.01 - 2010.12
A-Levels -
Saint Joseph's Secondary School
2004.01 - 2008.12