Mereseini Caqusau
Salisbury
Summary
Dedicated Healthcare Support Worker with a proven track record at Avon and Wiltshire Mental Health Partnership NHS Trust, excelling in patient-centered care and multi-disciplinary team collaboration. Expert in mental health support and safeguarding, significantly enhancing service user well-being. Skilled in effective communication and maintaining therapeutic environments, committed to ongoing professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
Avon and Wiltshire Mental Health Partnership NHS Trust
06.2021 - Current
- Support and deliver care within a multi-disciplinary team to enhance service user well-being
- Provide accurate and relevant feedback in team discussions and meetings
- Contribute to high-quality care and recovery activities for service users
- Assist individuals with financial and accommodation issues, signposting them to appropriate resources
- Facilitate regular one-on-one and group discussions for service users to express their experiences
- Deliver interventions aligned with care plans to improve social and interpersonal well-being
- Identify, record, and escalate safeguarding concerns per AWP safeguarding policies
- Maintain a clean, well-organized, safe, and therapeutic environment for service users
- Support care planning, care program approach, and risk assessment processes with service users and families
- Ensure compliance with AWP's Code of Conduct for Unregistered Practitioners
- Engage in statutory and mandatory training, including the Care Certificate and local requirements
- Participate in annual appraisals, management, and clinical supervision processes
Education
AAT Level 3 - Advanced Diploma - Accounting
Wiltshire College
01.2019
AAT Level 2 - Foundation Certificate - Bookkeeping
Wiltshire College
01.2018
City & Guilds - Level 1 & 2 - Computerized Accounts
New College
01.2015
City & Guilds - Award - Bookkeeping and Accounts
New College
01.2014
Skills
- Patient-Centered Care & Recovery Support
- Mental Health Support & Safeguarding
- Multi-Disciplinary Team Collaboration
- Care Planning & Risk Assessment
- One-on-One & Group Interventions
- Financial & Accommodation Guidance
- Accurate Record-Keeping & Compliance
- Effective Communication & Active Listening
Certification
- NOCN Level 1 & 2 Functional Skills in English, 06/01/14
- NOCN Level 1 & 2 Functional Skills in Mathematics, 06/01/14
References
Available upon request.
Professional Development And Training
- NHS Mandatory and Statutory Training
- Safeguarding and Risk Assessment Training
- Care Certificate (in progress/completed)
- Mental Health Awareness & Support Strategies
Timeline
Healthcare Support Worker
Avon and Wiltshire Mental Health Partnership NHS Trust
06.2021 - Current
AAT Level 3 - Advanced Diploma - Accounting
Wiltshire College
AAT Level 2 - Foundation Certificate - Bookkeeping
Wiltshire College
City & Guilds - Level 1 & 2 - Computerized Accounts
New College
City & Guilds - Award - Bookkeeping and Accounts
New College
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