Mercy Phillips

• Manage day-to-day Van Stock Auditing Project of approximately 150 vehicles making sure stock is sufficient and relevant to each engineer trade for effective service to customers
• Plan and create annual stock audit schedule and monitor non-attendance to ensure sure all vehicles are checked
• Measure stock levels by calculating weekly usages and ensure vehicles are not overstocked, overloaded or under-stocked
• Submit weekly van stock audit reports to Finance officer for variance adjustment and all checks complete by deadline of March 31st of every year
• Source material from contractual suppliers to ensure continuous supplies in stores and on vehicles
• Liaise with external clients, suppliers, and internal staff on matters involving supplies, orders raised and advise on best value preferred suppliers
• Update Head of Services/Budget holders weekly on matters relating to purchase approvals, misuse of stock, high spending on bespoke items, Personal Protective Equipment, monthly audit reports and missed appointment
• Participate in bi-annual and quarterly store stocktaking, thereafter, investigate any discrepancies and make corrections where necessary.
• Collaborated with Senior Finance Officer comply with governing bodies and limit regulatory risks
• Partnered with project managers, IT and other Managers and to track errors and add contributions to maintain accuracy in Van Stocks and Stores stock.
• Trained new employees on stores on stores systems on how to book, buy stock and other company procedures on stock

• Organisation
• Managing finances, yearly budgets and approve payments for events and in a charitable community project in UK and abroad.
• Planned and managed £100,000 annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls
• Worked with Twelve executives to create annual budget and track actual expenses against projected expenses.
• Oversaw accounts payable and receivable operations for all annual and monthly expenses

• Organise, plan community event which include AGM, Gala nights, quarterly members, and executive meetings
• Manage and Maintain Records of Association Members as per Data Protection Act 2010
• Deal with Association correspondent, coordinated meetings, prepare agendas and minutes
• Assist Vulnerable members in complex situation by directing them to trusted organisations for assistance as when settling into new environment and communities.

• Supported BAME Members by empowering FGM Survivors to raise FGM awareness and influence government to intervene for Parents and Children in communities and cultures, that feel pressured or forced to practice FGM on children during summer holidays.

• Performed research to Coshh for Materials purchased and recorded products from all supliers
• Purchase materials and equipment, develop vendor agreements, and establish relationships with suppliers and all stakeholders
• Maintain appropriate filing systems for all documents, records, and reports
• Source bespoke stock as required to maintain and manage all 29,000 Nottingham City Council social housing repairs and all requirements for staff in Trade and in offices
• Maintain pricing policies and follow best value for money council policies and agreements pricing, and while adhering to all local government Financial Regulation process.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy

• Now Nottingham City Housing Sector) Worked in various departments for 2 years in Procurement and stores, Rent, Finance, Learning and Development and Human Resources while studying Business Administration Level 3 and Team Leading Level 2
• Responsibilities were filing, archiving, and producing documents using Microsoft Word, Excel, PowerPoint, email, and telephone system.

Freelance Office Administrator

• Participate in estate and social housing assessments, score Office of Month award, inspect condition of ready Voids properties before rental, mystery shop, involved in focus groups, telephone surveys, attend regular meetings plan and review residents’ activities.

• Admin roles in various office organisations and call centres.

• Nottingham
• Maintain and update data, students’ registers using various Microsoft Applications and organisation systems, used to store information securely

• Unemployed/, house move to Nottingham.

• Working with and looking after young people 6 – 19 years in residential care homes
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
• Supported clients and families with empathy and compassion during difficult times
• Conducted home visits to assess living environment and facilitate access to necessary resources
• Documented data and completed accurate updates to case records
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs

• Use NatWest's various applications, such as database management or word processing to create, maintain and data entry
• Sort cheques in branch sort codes and ensure all coins and monies are in their correct packaging
• Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage
• Evaluated current document processes, suggested methods for change and implemented successful improvements
• Used Adobe Acrobat, Blue Beam and ProjectWise for document management and enhancements
• Carefully reviewed all documents and reports for completeness and accuracy

• Greet passengers, assist and handle any enquiries or direct them to the appropriate people according to their requirements.

• Responsible for purchasing & ordering supplies, recording day-to-day register, and updating information of new clients, present and leavers
• Liaise with Social Services for clients’ cash payments, review appointments, take payments for facilities usage, update the daily cash flow spreadsheets, and daily banking
• Welcome all visitors or handle face-to-face and telephone enquiries or direct them to the appropriate people according to their requirements.