Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Mercy Ayi Enabulele

Mercy Ayi Enabulele

Manchester,Lancashire
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Dependable Cleaning Supervisor working well under pressure to achieve quality cleans within strict timeframes. Builds good staff and customer relationships for positive, productive working environments. Provides clear staff instruction and training for right-first-time results. Hardworking supervision professional inspiring housekeeping teams to achieve spotless results. Planned and coordinated staff and resources proactively to achieve daily targets. Set first-class hygiene and sanitation standards to maintain health and safety compliance. Reliable Cleaning Supervisor with experience in commercial and domestic settings. Leads teams by example to achieve faultless health and hygiene standards within allocated timeframes. Plans and prioritises successfully to meet busy cleaning schedules. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

18
18
years of professional experience

Work history

Cleaning supervisor

Tudor cleaning service
Manchester, Lancashire
06.2019 - Current

Experience and versatile professional with over 17 years of experience in the hospitality and cleaning industries. I spent 10 years as an Assistant cook in a restaurant, where a strong work ethics were developed, attention to detail, committed to high standards of hygiene. I worked across various areas for 5 years before advancing to a cleaning supervisor role for the past 2 years.

  • Exceptional leadership,
  • Organisational skills,
  • Ensuring optimal cleanliness and safety standards.
  • Briefed staff on daily cleaning requirements and delegated tasks to suitable candidates.
  • Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
  • Inspected cleaning quality to achieve pristine standards.
  • Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
  • Stored and disposed of cleaning products and chemicals safely.
  • Cleaned bathrooms and kitchens thoroughly for exceptional hygiene standards.
  • Scheduled work shifts to meet cleaning needs and staffing requirements.
  • Trained staff in proper cleaning, sanitisation and infection control.
  • Communicated management feedback to improve team performance.
  • Coordinated cleaning teams to meet daily housekeeping demands.
  • Guided staff to handle chemical solutions in line with COSHH.

Cook's assistant

Pepperoni restaurant and sport cafe
Verona, Italy, Italy
11.2006 - 12.2016
  • Assisted in preparation of meals to exact recipes.
  • Washed, peeled and chopped vegetables to be used in dishes.
  • Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
  • Took orders and portioned food for delivery to client tables.
  • Organised ingredients for planned dishes and associated garnishes.
  • Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
  • Used kitchen equipment as instructed and to safety protocols.
  • Carried out wide variety of tasks to maintain optimal service delivery.
  • Monitored and recorded fridge and freezer temperatures to safely preserve stock.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Assembled dishes and finalised plating of customer orders.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Completed final assemblies on dishes for service to customers.
  • Monitored storage temperature controls, keeping stored ingredients fresh.
  • Readied ingredients and food preparation areas to support smooth kitchen workflow.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.

Education

BSc (Hons) Health care Management - Healthcare

Arden University, Manchester, Manchester
11.2020 -


  • Dissertation in Good practice in preventing diabetes in UK children

Skills

  • Staff training
  • COSHH
  • Excellent organisation
  • Workforce planning
  • Deep cleaning
  • Kitchen deep cleaning
  • Staff supervision
  • Safety protocols
  • Rota management
  • Client relations
  • Safety procedure enforcement
  • Stock control
  • Inventory management
  • Health and Safety Compliance
  • Employee performance evaluation
  • Communication skills
  • Multilingual
  • Team building
  • Public relations
  • Leadership
  • Time management
  • Problem-solving
  • Customer-focused

Languages

English
Fluent
Italian
Upper intermediate

Accomplishments

  • Level 1&2 in Maths
  • Level 1&2 in English
  • GCSE Maths
  • Early years certificate
  • Diploma di terza media (Lower secondary school diploma)

Timeline

Arden University, Manchester - BSc (Hons) Health care Management, Healthcare
11.2020 -
Cleaning supervisor - Tudor cleaning service
06.2019 - Current
Cook's assistant - Pepperoni restaurant and sport cafe
11.2006 - 12.2016
Mercy Ayi Enabulele