Summary
Overview
Work history
Education
Skills
Timeline
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MERCY TOMBOY

Coventry

Summary

I’m a hardworking and flexible professional with several years of experience in both government and NGO roles. Over time, I’ve built strong skills in administration, customer service, project support, and community engagement. I enjoy working with people, staying organized, and finding solutions, and I’m now looking for opportunities where I can contribute, learn, and grow.

Overview

13
13
years of professional experience

Work history

Environment and Natural Resource Officer

Narok County Government
Narok
04.2021 - Current
  • Manage operations across forestry, energy, water, environment, and climate change units for two large sub-counties, ensuring effective service delivery and regulatory compliance.
  • Lead stakeholder engagement with government agencies, NGOs, community groups, and development partners to deliver impactful projects across 10 wards.
  • Plan and deliver community training, public education, and awareness campaigns, equipping residents with skills for adaptation, sustainable practices, and livelihood diversification.
  • Conduct inspections, monitoring, and compliance checks (e.g., air quality, noise control), ensuring standards are upheld and corrective action taken when required.
  • Serve as a committee member and technical advisor on the World Bank’s Financing Locally-Led Climate Change Action Program (FLLoCA), supporting project design, hazard/resource mapping, proposal writing, and stakeholder engagement.
  • Gain extensive experience in project management, reporting, compliance, administration, and cross-sector collaboration, with a strong track record of delivering results in complex, multi-stakeholder environments.

Programs Assistant

CODE-IP Trust
Nairobi
11.2018 - 01.2021
  • Served as Executive Assistant to the CEO, managing scheduling, correspondence, and daily operational support with professionalism and discretion.
  • Managed and prioritised the Program Manager’s calendar, ensuring efficient use of time and smooth coordination of meetings and events.
  • Maintained confidential records and sensitive documents for senior leadership, upholding strict standards of data security and integrity.
  • Coordinated document workflows, including translation, proofreading, and editing, to ensure accuracy and timely delivery of program materials.
  • Provided first point of contact support for partners, clients, and stakeholders—responding to enquiries, resolving issues promptly, and ensuring a positive service experience.
  • Built strong customer service and communication skills by handling diverse stakeholder needs with tact, patience, and professionalism.
  • Developed strong administrative, organisational, and multitasking skills, supporting both executive and programmatic functions in a fast-paced environment.

Junior Environmental Consultant

EarthCare Services Limited
Nairobi
01.2013 - 12.2017
  • Supported the Head Lead Expert in conducting Environmental Impact Assessments, ensuring projects complied with required standards and regulations.
  • Assisted in environmental audits, collecting data, monitoring compliance, and preparing documentation for internal and external use.
  • Produced clear and detailed reports on audits and assessments, strengthening professional writing, analysis, and presentation skills.
  • Trained and mentored new interns/attachees, providing guidance, answering questions, and supporting their integration into the team.

Education

Master of Science - Sustainability and Environmental Management

Coventry University
Coventry
09.2025 -

Bachelor of Science - Environmental Science

Kenyatta University
Kenya
09.2011 - 12.2015

Skills

  • Project and time management
  • Customer service and stakeholder engagement
  • Written and verbal communication
  • Team collaboration and mentorship
  • Analytical and problem-solving expertise
  • Organizational and administrative skills
  • Training and capacity development
  • Adaptability and multitasking abilities

Timeline

Master of Science - Sustainability and Environmental Management

Coventry University
09.2025 -

Environment and Natural Resource Officer

Narok County Government
04.2021 - Current

Programs Assistant

CODE-IP Trust
11.2018 - 01.2021

Junior Environmental Consultant

EarthCare Services Limited
01.2013 - 12.2017

Bachelor of Science - Environmental Science

Kenyatta University
09.2011 - 12.2015

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MERCY TOMBOY