Enjoying teaching my kids, and helping their projects and home work
Making hand made cards, fabric painting items
Menaka De Silva
Sanjeewa Diluxa
Harrow,MIDDLESEX
Summary
A highly motivated and experienced Programme Coordinator in educational field and a sales executive with over 15 years of combined expertise. Possessing elevated levels of innovation and creativity with the ability to meet the sales, customer needs and key business goals. I am currently looking to resume my professional career after an extended hiatus and with my family commitments, now well established, and now I'm able to commit fully to my role and deliver strong result. Hardworking Programme Coordinator with vast experience working at colleges and institutions. Multi-tasker and strong organisational skills. Work hard to keep programmes on schedule and aligned with budget. Experienced in coordinating projects from planning to execution, ensuring seamless communication and collaboration among teams. Excels at managing multiple tasks, and resources while maintaining positive and productive work environment. Adept at problem-solving and finding creative solutions to keep projects on track.
Overview
15
15
years of professional experience
Work History
Program Coordinator
Horizon Campus
Colombo
07.2013 - 01.2017
- Provide specialized administrative support in the development, implementation, and marketing of program function.
- Serve as a midway point of contact between students, faculty, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters; assists with seminars, meetings, special projects, and/or general problem resolution.
- Coordinate activities of support staff, consultants, faculty, and/or volunteers engaged in implementation and administration of program objectives.
- Monitor and administer program/project revenues and expenses; develop and participate in the development of funding proposals for the program.
- Write, edit, and coordinate development of course catalogues, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.
- Maintain program records, research information, and gather and compute various data; prepare special one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of sources.
- Perform and delegate clerical and administrative support tasks, including creation, typing, and editing of program correspondence, purchasing documents, reports, program handbooks, and other publications.
- University of London
- Advanced class discussions by asking questions and suggesting answers to others' inquiries.
- Managed complaints with calm, clear communication and problem-solving.
Assistant Manager
ANC Education
Colombo
06.2012 - 07.2013
- Monitored staff performance and developed improvement plans.
- Trained new employees on company policies, customer service excellence, and sales techniques.
- Facilitated communication between staff and senior management, acting as a point of contact.
- Monitored compliance with health and safety regulations, reducing incidents in the workplace.
- Turned corporate mandates into actionable directives for mid- and low-level staff.
Corporate Sales Executive
CIC Holdings
Colombo
01.1997 - 04.2005
- Meeting with clients during sales visits.
- Demonstrating and presenting products.
- Establishing new business.
- Maintaining accurate records.
- Attending trade exhibitions, conferences, and meetings.
- Reviewing sales performance.
- Negotiating contracts and packages.
- Working towards monthly or annual targets.
Education
Level 2 teaching assistant qualification - Educational
Aspire Education
London, ENG01.2026
GCE A/L Subjects in Commerce -
01.1995
Diploma in Marketing -
SLIM Council of Education
Colombo, Sri LankaSkills
- Communication skills
- Training delivery
- Event management
- Client servicing
- Programme leadership
- Compliance monitoring
- Diary management
- Process management
- Query handling
- Business Support
- Customer service
References
References are available upon request.
Interests
Timeline
Program Coordinator
Horizon Campus
07.2013 - 01.2017
Assistant Manager
ANC Education
06.2012 - 07.2013
Corporate Sales Executive
CIC Holdings
01.1997 - 04.2005
Level 2 teaching assistant qualification - Educational
Aspire Education
GCE A/L Subjects in Commerce -
Diploma in Marketing -
SLIM Council of Education