Memaris Flamant Engoue Ngandjui
Stockport,Greater Manchester
Summary
Customer-focused and bilingual (French and English) professional with over 10 years of experience in IT management.I have successfully managed teams,fostering growth in a professional and friendly environment.I am eager to advance my career in information technology management,Project management,IT Specialist, and consultancy.Where I can continue delivering impactful solutions while contributing to team success. Adept at maintaining customer satisfaction and building long-term client relationships.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Senior IT specialist & consultant
Tata Consultancy Services
Greater Manchester, Manchester
11.2023 - Current
- Led cross-functional teams to enhance project outcomes.
- Recommended technological advancements for competitive advantage.
- Guided installation of new hardware for capacity expansion.
- Streamlined IT processes by implementing innovative solutions.
- Provided expert advice on technology purchases leading to cost-effective investments.
- Developed step-by-step instructional material to help train and support employees in company systems.
- Assessed and recommended technology innovations, assisting implementation to meet business objectives.
- Managed vendor relationships to ensure timely delivery of IT products.
- Orchestrated IT training sessions to increase technical proficiency.
- Conducted IT onboarding of new starters and IT off-boarding of leavers.
IT project co-ordinator
Amazon UK
Greater Manchester, Manchester
04.2020 - 10.2023
- Developed comprehensive project plans that included milestones, timeline, and potential risks for optimal project delivery.
- Managed multiple IT projects concurrently, ensuring timely completion within budget.
- Assisted in drafting technical specifications for various IT projects based on business needs.
- Undertook responsibility of documenting all project related activities ensuring transparency throughout the lifecycle of the project.
- Played a pivotal role in transitioning from traditional methodologies to Agile framework, enhancing productivity levels.
- Conducted regular status meetings to keep all involved parties updated on project progress.
- Promoted a collaborative work environment within the team with open communication channels.
- Collaborated with vendors for procurement of necessary software and hardware resources.
- Mitigated potential risks by proactive identification and implementation of corrective measures.
Lead IT business analyst
Global Data Collection Company
Greater Manchester, Manchester
02.2017 - 03.2020
- Created detailed project plans to achieve timely completion of IT projects.
- Developed customised IT strategies aligning them with overall business objectives.
- Liaised effectively with developers for precise execution of solutions designs.
- Led team meetings to ensure alignment with business goals.
- Optimised existing systems performance through regular maintenance schedules.
- Organised training sessions for staff on new systems usage, facilitating smoother transitions.
- Played instrumental role in change management processes, resulting in minimal resistance from staff members during system upgrades.
- Achieved smoother operations with the implementation of new software applications.
- Managed project budgets, ensuring cost-effective use of resources.
IT advisor
L& E Management Ltd
Famagusta-Cyprus, Ayia - Napa
10.2013 - 11.2016
- Handled procurement of technology equipment; ensured timely delivery whilst staying within budget bounds.
- Advised on suitable hardware and software purchases for optimal business performance.
- Collaborated closely with the management team to align IT strategy with business objectives.
- Designed impressive solutions to overcome existing system challenges.
- Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
- Managed IT infrastructure, ensuring smooth operations.
- Produced comprehensive IT reports to inform management about system status and improvements needed.
Education
Master of Science - Information Technology Management
Sheffield Hallam University
Sheffield 01.2018 - 06.2019
Master of Arts - Business Administration
The Philips College
Nicosia/Cyprus 10.2012 - 06.2014
Bachelor of Science - Information Technology
The Philips College
Nicosia/Cyprus 10.2008 - 06.2012
Skills
- IT project management
- Agile methodologies
- IT service management
- Cybersecurity awareness
- Strategic leadership
- Change implementation
- IT system upgrade project management
- Cybersecurity
- Hardware troubleshooting
- Windows Server
- Virtualisation
- Sharepoint
- MS Office 365
- Active Directory
Affiliations
- Reading-Documentary-Football-Travelling-Research
Languages
French
Native
English
Advanced
Greek
Beginner
Certification
- · Level 3 Certificate in Cyber Security Practices – NETCOM Training, Manchester, UK
- · IT Support Technician with CompTIA Certification – Pitman Training, Peterborough, UK
- Consulting Foundations: The Concept of Value-LinkedIn
- Agile Software Development-Coursera
- Scrum: The basic-LinkedIn
- DevOps Foundations -LinkedIn
- High Performance Collaboration: Leadership, Teamwork, and Negotiation-Coursera
- Network Protocols and Architecture
References
References available upon request.
Timeline
Senior IT specialist & consultant
Tata Consultancy Services
11.2023 - Current
IT project co-ordinator
Amazon UK
04.2020 - 10.2023
Master of Science - Information Technology Management
Sheffield Hallam University
01.2018 - 06.2019
Lead IT business analyst
Global Data Collection Company
02.2017 - 03.2020
IT advisor
L& E Management Ltd
10.2013 - 11.2016
Master of Arts - Business Administration
The Philips College
10.2012 - 06.2014
Bachelor of Science - Information Technology
The Philips College
10.2008 - 06.2012
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