Summary
Overview
Work History
Education
Skills
Additional Information
Additional skills
Certification
Accomplishments
Timeline
CustomerServiceRepresentative

Melwin Dsouza

Watford,United Kingdom

Summary

Accomplished professional with extensive expertise in team management, quality assurance, and testing. Demonstrates proficiency in a wide range of technical skills, including database management, software development life cycle, and agile methodologies. Proven track record in delivering projects on time while maintaining high standards of quality. Adept at using various testing tools, project management tools, and healthcare integration engines. Strong leadership abilities with a focus on process improvement and knowledge transfer. Committed to achieving results through a result-oriented approach and adherence to delivery deadlines.

Overview

9
9
years of professional experience
2
2
Certification

Work History

QA Technical Lead II

CitiusTech
Airoli, Navi Mumbai
10.2021 - 01.2025
  • Successfully managed as Scrum master team of 6, worked in 3 project team.
  • Designed, executed, reviewed comprehensive test cases.
  • Database testing.
  • API Testing - Postman.
  • Testing: Web and Mobile app testing (iOS/Android apps), Cross browser testing, Stabilization, Smoke testing, Data verification - SQL Database, AWS DynamoDB and HealthLake, PrivacyIdea Tool configuration/setup for testing.
  • Project: HTI-1 Health Lake Migration, YCE Web/Mobile apps, CMA Program, Coding worklist, MFA - Multi-factor Authentication for Provider/Patient Login Flow, Auto Claim Delivery.
  • Client: MEDHOST

Sr. Software Test Engineer

ETP Group
Powai, Mumbai
05.2019 - 10.2021
  • End to end workflow testing for SCM/ Auto Update Client and server application to achieve high coverage, SQL procedure changes to get the desired output, Web and Desktop application testing, App testing on different OS platform (Windows and Ubuntu), perform changes in the InstallAnyWhere installer tool, Tested Full and Patch installer for the application, Lead the team of 2 members.
  • Project: Download Manager/Auto Update process and SCM (Supply Chain Management)
  • Team: R&D Team

Software Test Engineer

CREATIVE IT INDIA PVT (C.I.T.I)
Airoli, Navi Mumbai
10.2015 - 05.2019
  • SQL procedure changes, Web/Desktop application testing, client Interactions, Regression testing, Smoke testing, Sanity and End to end workflow testing.
  • Project: Spectrum Retail solution (POS - System)

Education

HSC and SSC - Science

Maharashtra State Board
India

Bachelors of Science - Information Technology

Mumbai University
India

Skills

  • Team Management
  • Testing Expertise
  • Testing tools
  • Project Management tools
  • Database
  • Document Repositories
  • Logging tools
  • Bug Tracking tool
  • Content Management System (CMS)
  • Delivery deadline adherence
  • Result-Oriented approach
  • Knowledge transfer capability
  • Software development life cycle
  • Agile methodologies
  • Scrum Master
  • Team Leadership
  • Process Improvement
  • Database management
  • Great attention to detail
  • Quick learner
  • Problem-solving

Additional Information

Qualification (Bsc. IT) - Ecctis verified, Eligible to work in UK

Additional skills

Leading and motivating a team, Building a positive and collaborative team environment, Always willing to help the team members, Experience in conducting interviews for manual tester applicants, Experience in coordinating with developers, designers, and project managers for the work to be completed, Preparing and participating in Internal audits, Identifying, analyzing, and resolving root causes of defects, Testing web, desktop, and mobile applications, Web application testing (Cross Browser), API testing and integration testing, Testing of reports, Application Installers, Setting up and managing test environments, Executing various testing types like regression, smoke, sanity, etc., Analyzing requirements and designing test cases, Managing defects through defect tracking systems, Testing printer and MSR devices in Billing workflows, Fulfill the Scrum master Roles & Responsibilities, Basic Understanding of HL7 and FHIR standards for healthcare data, Excellent communication and collaboration skills, Ability to work independently and as part of a team, Ready to seeks out resources and tools to learn new technologies, Planning and executing test cases to achieve 100% coverage, Executing regression testing to ensure stability, Identifying, logging, and reporting, investigating and reproducing defects, Keeping stakeholders informed of testing progress during Daily Scrum calls, Microsoft TFS/MTM, MS Excel, Postman, JMeter, Jira, TFS, Zoho, MS SQL, Postgres SQL, Elastic Search, DynamoDB, HealthLake, VM Ware, VNC Viewer, Lucid Chart, SharePoint, Confluence, Mirth, Logio, AWS CloudWatch, Sumo Logic, Mantis, Adobe Experience Manager (AEM)

Certification

  • PSM - I certified
  • ISTQB Foundation level certified

Accomplishments

  • Have received client appreciations and was awarded best performer 2 times.

Timeline

QA Technical Lead II

CitiusTech
10.2021 - 01.2025

Sr. Software Test Engineer

ETP Group
05.2019 - 10.2021

Software Test Engineer

CREATIVE IT INDIA PVT (C.I.T.I)
10.2015 - 05.2019

HSC and SSC - Science

Maharashtra State Board

Bachelors of Science - Information Technology

Mumbai University

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Melwin Dsouza