Melrick Joyson Olivera
london ,england
Summary
Results-driven HR professional with a Master’s in Human Resource Management (CIPD Level 7) and a Bachelor’s in Business Administration. Experienced in HR team support and workplace management through an internship, alongside practical business operations in sales, logistics, and account coordination. Committed to enhancing HR practices through collaboration and conflict resolution, while eager to contribute to impactful projects in a professional environment.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Crew Member
five guys
london , england
11.2025 - Current
- Maintained calm and friendly interactions with customers under pressure during peak times.
- Investigated and resolved customer complaints efficiently to enhance satisfaction.
- Collaborated with teammates to ensure seamless service during peak periods.
Business Manager
Swagath textiles
Mysore , india
01.2024 - 08.2025
- Managed financial operations, including budget forecasting, expense control, and profitability reviews.
- Oversaw daily operations, ensuring adherence to quality standards and regulatory compliance.
- Coordinated recruitment, training, and development initiatives to foster a high-performing team.
- Monitored staff performance and developed improvement plans to enhance daily operations.
Intern
Attharv sai
Mysore , India
06.2023 - 07.2023
- Drafted job descriptions, employment contracts, and HR correspondence to support hiring.
- Managed leave requests and absences, ensuring compliance with company policies.
- Processed invoices and time-sheets, facilitating timely support for senior HR staff.
- Maintained organised company records, enhancing retrieval efficiency and audit preparedness.
Education
Master of Arts - Human resource management
University of Westminster
London 2025 - 2026
Bachelor of Business Administration - business administration
university of Mysore
Mysore 2018 - 2023
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Multitasking efficiency
- Project management
- Recruitment coordination
- HR management
- Employee Relations
- Employee engagement
- Performance management
- Data organisation
Languages
English
Proficient
C2
Hindi
Advanced
C1
kannada
Proficient
C2
konkani
Proficient
C2
Interests
Enjoy long-distance motorcycle riding, road trips, sports, travelling and exploring nature I also enjoy suspense thriller movies, music and spending quality time with family and friends
Timeline
Crew Member
five guys
11.2025 - Current
Business Manager
Swagath textiles
01.2024 - 08.2025
Intern
Attharv sai
06.2023 - 07.2023
Bachelor of Business Administration - business administration
university of Mysore
2018 - 2023
Master of Arts - Human resource management
University of Westminster
2025 - 2026