ICDL certified
MELODY VIMBAI GUMBO GUMBO
Health Care Assistant /Support Worker
England,OXFORDSHIRE
Summary
PERSONAL STATEMENT
A true reflection of a 36-year-old lady with a journey shaped by personal upbringing as the third of six siblings, which instilled in values of compassion, empathy, and responsibility. These qualities are guided into a career in palliative care and supporting individuals with learning disabilities. With over a decade of experience, this has have provided holistic care in various settings, addressing both physical and emotional needs. This approach is rooted in empathy and collaboration, and led to committed to lifelong learning to continue making a meaningful impact in the field. As individual the ultimate goal is to advocate for compassionate, individualized care that respects dignity and autonomy.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
Work History
Support Worker
The Camden Society, Witney
Witney Oxfordshire
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
Healthcare Assistant
Everycare Oxford
Oxford
04.2023 - Current
- Providing emotional support,
- Reading care plans and observation charts,
- Assisting with eating and drinking, helped patients with bathing, meal assistance, toileting and mobility support,
- Educating and advising clients on prevention and improvement methods to avoid future hospitalization,
- Maintaining and updating digital client records and medical information,
- Charted patient information related to vital signs, pain management and daily inputs and outputs,
- enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms,
- Providing comprehensive personal care and mobility assistance to support comfort and dignity,
- Interpreting and adhering to care plans, seeking clarification from manager to maintain quality care.
Health Care Assistant
CLARISSA’S HOME HEALTHCARE SERVICES LTD
Oxfordshire, OXF
07.2023 - Current
- Assisted more than 6 clients in a day with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
Unpaid Voluntary Nurse Aide
Gwanda Provincial Hospital
Gwanda
08.2020 - 03.2023
- Evaluated social and health needs of new patients
- generated well-written, comprehensive handover reports to support inter-shift communication, charted patient information related to vital signs,
- pain management and daily inputs and outputs, maintained patient privacy,
- demonstrating sensitivity and confidentiality when dealing with service users' personal affairs,
- Calculated food and liquid intake and recorded vital statistics on database for patient monitoring,
- Set up precise medical equipment and tools in consultation room to assist physician for patient examinations
- Reviewed charts, notes and test results and input accurate data on computer healthcare system to maintain updated records,
- Bathed, changed and fed patients to ease discomfort and support basic caring needs,
- Turned and adjusted position of patients for patient comfort and to avoid bed sores
Health Services Administrator
Gwanda Provincial Hospital
Gwanda
09.2019 - 03.2023
- Oversaw facilities maintenance, keeping spaces functional, professional and compliant with standards,
- Promoted hygiene and sanitation throughout facility operations and healthcare services
- Negotiated vendor and supply contracts on behalf of healthcare facility,
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care
- Collaborated cross-functionally on healthcare resource allocation and service provision
- Developed and implemented strategic plans to expand service offerings and improve program results
- Monitored and tracked resources against requirements to determine needs for increases in staff, equipment or services
- Coordinated training to build and maintain qualified healthcare services team
- Managed services to provide equal access to different groups and promote inclusion in healthcare
- Organized fundraising strategies to improve revenue for underfunded services
- Enforced consistent health and safety practices in compliance with applicable standards for maximum staff and patient protection
- Planned healthcare budgets and tracked expenditure against targets
- Reporting on results and optimizing strategies to meet goals,
- Administered facility records, keeping adequate information about activities and following strict data protection requirements
- Created and implemented policies and procedures for successful healthcare management.
Mental Health Research Assistant Intern
Friendship Bench Zimbabwe
Harare
08.2017 - 10.2018
- Designed presentations summarizing research findings,
- Administered questionnaire for recruitment of participants, criterial analysis on participants - screening and sensitization of the potential participants,
- Reported research findings to the coordinator, data collection in various selected primary health clinics
- Conducting support group and offering CBT Intervention to clients with depression.
Health Services Administrator Intern
Mutoko District Hospital
Mutoko
01.2012 - 12.2012
- Monitored use of supplies, equipment and services to identify and correct overspend,
- Promoted hygiene and sanitation throughout facility operations and healthcare services,
- Logistics for community-based programs, strategies in Formulation of Policy and Administration,
- Records and statistics management, organizing workshops and trainings for employees,
- Resource allocation for day-to-day operations.
- Assisted with regulatory issues such as compliance
- NB: JANUARY 2013 TO MARCH 2014 -STUDIES AT HARARE POLYTECHNIC COLLEGE IN COMPLETION OF NATIONAL DIPLOMA IN HEALTH SERVICES MANAGEMENT
- 2014 JUNE TO 2015 JULY CARE GIVING TO FAMILY MEMBER WHO HAD DIMENTIA. PROVIDED CHILD CARE IN SOME WEEKS OCCCASSIONALLY
- 2015 AUGUST COMMENCED STUDIES FOR HONORS SCIENCE DEGREE IN PSYCHOLOGY.
Education
Master of Science Counselling Psychology - Social Sciences
GREAT ZIMBABWE UNIVERSITY
MASVINGO 08.2019 - 06.2021
Bachelor of Science Honours Degree in Psychology - Social Sciences
GREAT ZIMBABWE UNIVERSITY
MASVINGO 08.2015 - 05.2019
Some College (No Degree) - Health Administration
HARARE POLYTECHNIC COLLEGE
HARARE 01.2010 - 03.2014
Some College (No Degree) - Health Administration
HARARE POLYTECHNIC COLLEGE
HARARE 01.2010 - 12.2010
Skills
Emotional Support
undefinedCertification
Basic Certificate in Sign Language
Additional Information
Volunteered in Special Olympics Zimbabwe from 2017 till present
Affiliations
Member, Professional -Allied Health Care Practitioners Council of ZImbabwe Association
Accomplishments
Care certificate
Team representative of Health and Safety
Software
Timeline
Support Worker
The Camden Society, Witney
09.2023 - Current
Health Care Assistant
CLARISSA’S HOME HEALTHCARE SERVICES LTD
07.2023 - Current
Healthcare Assistant
Everycare Oxford
04.2023 - Current
Unpaid Voluntary Nurse Aide
Gwanda Provincial Hospital
08.2020 - 03.2023
Health Services Administrator
Gwanda Provincial Hospital
09.2019 - 03.2023
Master of Science Counselling Psychology - Social Sciences
GREAT ZIMBABWE UNIVERSITY
08.2019 - 06.2021
Mental Health Research Assistant Intern
Friendship Bench Zimbabwe
08.2017 - 10.2018
Bachelor of Science Honours Degree in Psychology - Social Sciences
GREAT ZIMBABWE UNIVERSITY
08.2015 - 05.2019
Health Services Administrator Intern
Mutoko District Hospital
01.2012 - 12.2012
Some College (No Degree) - Health Administration
HARARE POLYTECHNIC COLLEGE
01.2010 - 03.2014
Some College (No Degree) - Health Administration
HARARE POLYTECHNIC COLLEGE
01.2010 - 12.2010
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