Melody Ogbevoen
Manchester
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Ability to communicate in more than 1 language, increasing customer satisfaction.
Currently a student in Manchester Metropolitan University, however I'm very flexible and ready to take on responsibilities in the workplace.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Sales Agent (Door to Door)
One Liverpool
Liverpool
2023.05 - 2023.06
- Generated advertising brochures for vendor use.
- Managed largest region for organisation from initial contact through to closing and servicing.
- Introduced initiatives to establish strategies providing long-term residual income.
- Demonstrated products to encourage purchases by showcasing features and benefits.
Hospitality Staff Member
Verve People
Liverpool/Manchester
2021.04 - 2023.06
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- High versatility as I worked as a waiter,cleaner,bartender in different venue such as hotels,stadiums, restaurant etc..
Bartender
Kimbu Events
Liverpool, Merseyside
2023.03 - 2023.10
- Maintained bar stocks, replenishing daily as necessary.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Warehouse Operative
Home & Bargain
Liverpool, Merseyside
2023.06 - 2023.09
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Completed work following safety rules for best working practices.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Education
GCSEs - Secondary Education
King's Leadership Academy Hawthorne's
Liverpool, Bootle 2017.09 - 2020.02
A-Levels - Engineering, Geography, Sociology A level
Liverpool Life Sciences UTC
Liverpool 2020.09 - 2022.07
Bachelor of Business Administration - Business & Marketing
Manchester Metropolitan University
Manchester 2022.09 -
Skills
- Marketing and sales experience
- Problem solving
- Multi-Lingual :Italian/Spanish
- Cash control
- Excellent communication Skills and team worker
- Organised and reliable
- IT Skills, "Excel", Website design,Emailing
- Fashion retail
- Face-to-face selling
- Outgoing and enthusiastic
- Target-driven
- Outstanding customer service
Timeline
Warehouse Operative
Home & Bargain
2023.06 - 2023.09
Sales Agent (Door to Door)
One Liverpool
2023.05 - 2023.06
Bartender
Kimbu Events
2023.03 - 2023.10
Bachelor of Business Administration - Business & Marketing
Manchester Metropolitan University
2022.09 -
Hospitality Staff Member
Verve People
2021.04 - 2023.06
A-Levels - Engineering, Geography, Sociology A level
Liverpool Life Sciences UTC
2020.09 - 2022.07
GCSEs - Secondary Education
King's Leadership Academy Hawthorne's
2017.09 - 2020.02