MELLISA CHIGARIRO
Reading
Summary
Compassionate Senior Health Care Assistant skilled in providing top-quality patient care and enhancing daily living activities. Excelled in improving patient satisfaction and fostering supportive environment for both patients and team members. Known for effective communication and creating practical solutions to improve overall care delivery.
Overview
8
8
years of professional experience
8068
8068
years of post-secondary education
Work history
Senior health care assistant
Hallmark care home (Henley Manor)
Henley
08.2024 - Current
- Ensured hygiene standards, reducing infection risks.
- Maintained strict confidentiality with sensitive patient information.
- Utilised specialist equipment to assist in patient care.
- Monitored vital signs for accurate health records.
- Conducted risk assessments, increased safety measures.
- Strengthened team efficiency with clear, timely communication.
- Liaised with multi-disciplinary teams for coordinated care approach.
- Administered medication for effective pain management.
- Managed patient documentation for improved record keeping.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained confidentiality and compliance standards for optimised patient care.
Health Care Assistant (Night)
Hallmark Care Home (Henley Manor)
09.2022 - 08.2024
- Taking care of the elderly including those with dementia, people with Learning Disability, care patients and people with challenging behaviours as required
- Providing high quality care to residents at all times paying attention to their specific and individual needs
- Assisting with ensuring care plans are regularly reviewed, updated and that they are appropriate to the resident's need and reflect the care being delivered
- Responding in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support) and seek assistance if I feel unable to respond appropriately
- Providing total personal care and support to service users as required
- Assisting clients with transportation, house cleaning, feeding, and administration of medication as prescribed
- Ensuring good skin care for all residents, checking all pressure points and reporting any issue(s) noticed appropriately and action taken
- Delivering care in the home to ensure continuous assessment, planning, implementation and evaluation of residents' care
- Actively engage with residents with conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respecting their dignity and communication differences
- Assisting with preparing residents during meal times ensuring they receive meals that are suitable as well as drinks
- Supporting care users with fitness exercises and past time activities as well as accessing the community when required.
- Helped patients use bathroom or commode and assisted patients with incontinence.
- Recognized and reported abnormalities and changes in patients' health status to nursing staff.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Communicated with patients to determine need for assistance or social and emotional support.
- Turned bedridden patients to avoid bedsores.
- Answered patient call signals, signal lights or bells to determine patient needs.
Healthcare Assistant
Newpathway Healthcare, Andover
Andover
03.2022 - 09.2022
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean throughout shift.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Administered medications to clients at scheduled times.
- Communicated with patients to ascertain feelings and needed for assistance and social and emotional support.
- Maintained patient confidentiality and protected patient rights.
- Helped patients use bathroom or commode and assisted patients with incontinence.
- Recognized and reported abnormalities and changes in patients' health status to nursing staff.
Nursing Assistant
Parirenyatwa Hospital, Zimbabwe
03.2021 - 10.2021
- Kept patients' rooms clean and orderly by making beds and wiping down high-touch surfaces.
- Answered patient call lights and performed timely services to enhance physical well-being of patients.
- Documented and reported patient information to the nursing staff.
- Assisted at meal times with cutting up food and feeding patients.
- Maintained a clean and safe environment for patients.
- Transferred and assisted patients with mobility using various methods.
- Kept patient information confidential to protect organization's value.
Nutrition intern
International Medical Corps, Zimbabwe
01.2018 - 01.2019
- Professionally taking care of the elderly and disabled care patients
- Assisting clients with transportation, house cleaning, feeding, and administration of drugs as prescribed
- Assisting clients to get up then helping dress and prepare them for their day
- Monitoring clients blood pressure and other physical conditions
- Recommend changes and how clients care can be enhanced
- Helping them with fitness exercises and past time activities
- Helping care patients to appointments and back
- Assisting with meal planning and diet recommendations
- Providing weekly and monthly report to management as required
- Ability to work and manage time as required by the individual.
- Clarified information to clients and explained effects of nutrients on overall health condition.
- Offered advice on how to stay healthy, providing support to help clients with progress.
- Conducted complete nutrition assessments to determine program eligibility.
- Planned, conducted and evaluated nutritional and genomic research.
- Made recommendations regarding public policy, such as nutrition labelling, food fortification and nutrition standards for school programs.
- Carried out day-to-day duties accurately and efficiently.
Education
First Aid Certificate -
Redcross
Bachelor of Science - Food Science and Nutrition
Midlands State University
GweruAdvanced Level -
Minda High School
BulawayoGSCE Ordinary Level -
Minda High
BulawayoSkills
- Excellent communication skills and ability to relate effectively with families, children and other team members by providing care services to children, the elderly, sick & disabled patients
- Ability to deal with physically and emotionally demanding service users
- Excellent people skills, reliable and empathetic
- Hard-working, with good ability to work under pressure without close supervision, a team player, intelligent, adaptable and motivating
- Good analytical skills
- Open mindset and willing to learn
- Patient and compassionate
- Positive attitude, approachable, and Confident
- Dysphagia & The IDDSI Framework
- Food Safety - Level 2
- Good Skin Care Management
- Competency to Assist with Eating and Drinking
- Management of Respiratory Infection
- Oral Health
- Preparing meals that look appetizing and making sure the way they eat is appropriate for the client
- Competent and confident in preparing and giving medications
- A full driving license
- Awareness of food hygiene principles
- Excellent interpersonal skills and can build a rapport with people very quickly
- Coping with difficult situations using tact and diplomacy
- Monitoring quality of own work to ensure that the required targets are met
- Patient evaluations
- HIPAA Compliance
- Patient Assessments
- Wound Care
TRAININGS AND CARE CERTIFICATE
- Safeguarding In Adults And Children
- Fire Safety
- Duty Of Care
- Deprivation Of Liberty Safeguarding
- End Of Life Awareness
- Safe Medication Management
- Understanding Medication For Caregivers
- Mental Health, Learning Disabilities And Dementia
- Administering Medication
- Equality,Diversity And Inclusion
- Lone Working
- Moving And Handling
- Infection Prevention And Control
- Basic Life Support
- Modern Slavery
- General Data Protection Regulation
Timeline
Senior health care assistant
Hallmark care home (Henley Manor)
08.2024 - Current
Health Care Assistant (Night)
Hallmark Care Home (Henley Manor)
09.2022 - 08.2024
Healthcare Assistant
Newpathway Healthcare, Andover
03.2022 - 09.2022
Nursing Assistant
Parirenyatwa Hospital, Zimbabwe
03.2021 - 10.2021
Nutrition intern
International Medical Corps, Zimbabwe
01.2018 - 01.2019
First Aid Certificate -
Redcross
Bachelor of Science - Food Science and Nutrition
Midlands State University
Advanced Level -
Minda High School
GSCE Ordinary Level -
Minda High