Mellina Kalenge
Canvey Island,Essex
Summary
nd learningRelationship-building: A caring, friendly and sensitive individual who has extensive experience working as part of a team and who is dedicated to making a real difference to a person's life. I always take a patient-oriented approach in the care I provide and am fully committed to the clients under my supervision. I greatly enjoy the caring aspect of the job, particularly forming bonds with service users and learning how to care for them better and be more attentive to their specific needs. I am currently seeking a suitable position with a company that values exceptional, talented people and focuses on delivering patient-oriented care. Built strong, trusting relationships with service users, enhancing their quality of life through personalised support. Committed to maintaining dignity and independence in all interactions.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Carer Support Worker
Premier Care Limited
Canvey Island, Essex
02.2025 - Current
- Provided personalised care and support to residents, enhancing their quality of life.
- Provided compassionate care to elderly clients, enhancing their quality of life and maintaining dignity.
- Assisted with personal hygiene tasks, including bathing, dressing, and grooming, promoting client independence.
- Assisted service users to prepare for the day with bathing, dressing and providing toilet assistance.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Delivered emotional support to clients by listening and offering comfort in challenging times. and companionship, building trusting relationships.
- Engaged in respectful communication, respecting the dignity of those in care.
- Assisted clients with domestic tasks, grocery shopping and pet care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Maintained cleanliness in various living areas by regularly tidying and sanitising surfaces. and organised, handling linens, clothes washing and basic housekeeping.
- Communicated important updates about client conditions to supervisors promptly and accurately. of key changes in client conditions and behaviours.
Carer
Bpro Care Agency
Canvey Island, Essex
05.2023 - 01.2025
- Assisting clients in their day to day living within their own home by promoting independence and diversity in their lives in accordance with the client's care plan
- Supported clients with personal care tasks, enhancing comfort and dignity during washing, showering, and dressing.
- Assisted clients with personal care tasks including washing, dressing, and toileting., including getting up or going to bed, washing, dressing and toileting.
- Administered prescribed medication to clients following medical guidelines.
- Assisted clients with mobility issues in using care aids effectively.
- Cared for clients with temporary illnesses by providing basic nursing support.
- Facilitated household management by coordinating meal planning, shopping, and cleaning, promoting a healthy living environment.
- Provided emotional support, fostering confidence and encouraging individuals to engage in hobbies and participate in community events.
- Developing and following person centred support plans, working with doctors, therapists and families
- Uphold client's rights by ensuring respectful treatment.
Procurement Officer
Mangwe Rural District Council
Plumtree
06.2020 - 04.2023
- Oversaw procurement activities to ensure compliance and efficiency
- Sourcing of quotations and evaluating bids
- Developed and maintained relationships with suppliers to enhance collaboration and reliability
- Ensuring that products and supplies meet quality standards
- Maintained accurate purchase records to effectively track inventory and expenditures
- Maintained and updated suppliers list to facilitate procurement processes
Administration Officer
Primary and Secondary Education
Gwanda
01.2018 - 05.2020
- Managed day-to-day office operations, scheduling meetings, organising appointments and maintaining filing systems.
- Organizing and maintaining the office filing system
- Prepared reports, presentations and documents for executives to support decision-making.
- Reviewed and updated computer records to ensure accuracy and relevancy of information.
- Maintaining a safe and secure working environment by ensuring compliance within the organisation
- Managed inventory of office supplies and equipment and ordered new supplies when required
- Coordinated travel logistics for staff by booking flights, accommodations and transportation, ensuring smooth travel experiences.
- Welcomed and assisted visitors at the reception area, providing necessary information and directions.
- Coordinated travel logistics for staff by booking flights, accommodations and transportation, ensuring smooth travel experiences..
Administration Assistant
Primary and Secondary Education
Esigodini
06.2009 - 12.2017
- Answered doorbells and telephones promptly to assist clients.
- Assisted clients with light tasks including changing beds, tidying rooms, and laundry
- Prepared and served meals for clients requiring assistance
- Promoted mental and physical activity of clients through companionship
- Reporting back to the office and taking part in staff meetings.
- Attending to the policies and guidelines of the company.
Self Employed
Bulawayo
01.2003 - 05.2008
High School Student
Sihlengeni High School
Esigodini
01.2002 - 12.2002
Education
Level 3 diploma - Health and Social Care
London Inspire College
Canvey Island, ESS12-2026
NVQ Level 5 - Health and Social Care
Inspire London College
Canvey Island, ESS01-2026
Higher national diploma (HND) - Procurement and Supply Management
Bulawayo Polytechnic
12-2018
Diploma in Procurement and Supply Management -
Bulawayo Polytechnic
Bulawayo, Zimbabwe12-2017
National Diploma - Procurement and Supply Management
12-2017
National Certificate - Procurement and Supply Management
Bulawayo Polytechnic
12-2011
Ordinary Level/ GCSE - English, History, Commerce, Ndebele, Agriculture
Sihlengeni High School
12-2002
Skills
- Caring
- Arranging Meetings
- Handling Enquiries
- Microsoft Office
- Photocopying
- Typing
- Administration
- Answering The Phones
- Helping And Advising Customers
- Patience
- Personal care
- Client engagement
- Procurement management
- Supplier relationship
- Trustworthy and reliable
- Teamwork
- Compassionate care
- Food preparation
- Understanding boundaries
- Client confidentiality
- Medication Administration
- Meal preparation
- Personal hygiene support
- Dignity in care
Certification
- Learning Disability and Autism, 2023-06-01, Oliver McGowan
- Nurse Aide, 2021-09-01, Taking care of my elderly grandparents
Custom
- Card games
- Coaching & mentoring
- Cooking
- Football
Timeline
Carer Support Worker
Premier Care Limited
02.2025 - Current
Carer
Bpro Care Agency
05.2023 - 01.2025
Procurement Officer
Mangwe Rural District Council
06.2020 - 04.2023
Administration Officer
Primary and Secondary Education
01.2018 - 05.2020
Administration Assistant
Primary and Secondary Education
06.2009 - 12.2017
Self Employed
01.2003 - 05.2008
High School Student
Sihlengeni High School
01.2002 - 12.2002
Level 3 diploma - Health and Social Care
London Inspire College
NVQ Level 5 - Health and Social Care
Inspire London College
Higher national diploma (HND) - Procurement and Supply Management
Bulawayo Polytechnic
Diploma in Procurement and Supply Management -
Bulawayo Polytechnic
National Diploma - Procurement and Supply Management
National Certificate - Procurement and Supply Management
Bulawayo Polytechnic
Ordinary Level/ GCSE - English, History, Commerce, Ndebele, Agriculture
Sihlengeni High School