Mella Araya
Executive Assistant
London,London
Summary
Articulate and Well Spoken Work Well Under Pressure Ability to listen and anticipate Handling HR Responsibilities Fully aware of all Health & Safety legislation relating to office work
I'm a very enthusiastic and highly experienced Executive Assistant, bringing first an impressive background serving as a source of critical support for Founder, CEO and Director Management Leaders with over 8 years of experience optimizing efficiency, productivity and service quality across multiple environments. Reliable support specialist that blends advanced organizational, technical and business acumen.
Overview
11
11
years of professional experience
Work History
Executive Assistant
NDA GLOBAL LIMITED
04.2020 - Current
- - Diary management - organize and manage the principal's diary in consultation with her core team, related parties and third parties whilst proactively ensuring her diary reflects shifting priorities. - Working closely with the driver, household and security staff to ensure coordination of all diary movements and schedules.
- Handle all phone calls, post and email communications that relate to the principal's diary - Correspondence management - file and action incoming correspondence and prepare letters/emails on behalf of Principal - Meetings - arrange internal and external meetings including scheduling, greeting guests, coordinating logistics, preparing agendas, circulating papers, tracking action points and taking minutes if required - Events - strategically manage any speaking events / public events/ interviews within the UK and overseas as requested by the numerous charities she supports as patron/chair and boards she sits on in the UK and overseas
- Coordinate accordingly and ensure the relevant party prepares speeches and briefings as necessary and that the principal is updated and well briefed in advance - Travel support - organize visas, flights, trains, accommodation, transfers, currency, inoculations, scheduling meetings and preparing detailed itineraries and supporting briefing/materials including personal requirements such as dress codes
- Ensure all costs and expenses are clearly identified in advance of the trip and clarify what amounts will be reimbursed by third parties - Family holidays - organize family holidays (usually three annually) incorporating travel and accommodation arrangements for all the family (as above)
- Liaise closely with all necessary parties for smooth coordination - Ad hoc family events - help as required with organizing ad-hoc family events (parties, weddings, Christenings) - Personal appointments - book all personal appointments as needed in advance i.e., hair and makeup, exercise, dinner engagements etc. - Team supervision - train, mentor and provide guidance for junior team members as required
Front of House Receptionist
BNS PROPERTY / 3 V INTERNATIONAL LTD
01.2018 - 01.2020
- - Perform office administration and clerical duties. - Operate telephone switchboard and answer and transfer calls. - Take messages and communicate to appropriate employees. - Greet visitors and escort them to appropriate office or person. - Respond to visitor's questions professionally and courteously. - Sort and distribute incoming mails and handle outgoing mails. - Place outgoing calls and conference calls as needed. - Draft, review and proofread office documents. - Perform basic data entry when needed. - Order and stock office supplies. - Operate and maintain office machines including printers, copiers, and fax. - Maintain reception area clean and organized. - Ensure in compliance with company rules and regulations. - Notify Security Officer about unescorted guests and emergency situations. - Assist in issuing guest passes and employee ID cards. - Assist in making meeting room reservations, catering arrangements and travel bookings.
Personal Assistant / Office Manager
BNS PROPERTY / 3 V INTERNATIONAL LTD
01.2014 - 01.2020
- - Acting as a Personal Assistant and Office Manager to the Directors and the CEO Chairman
- Managing their calendars, coordinating travel plans on private jets, carrying out other miscellaneous, office and personal tasks as directed. - Handle all Media and Public relations inquiries. - Coordinate inventory orders, office supplies and travel arrangements for the whole team. - Ensuring smooth running of the office. - Managing all shipments with all external facilities, maintenance and office designs. - Providing guidance and administrative support on tasks including setting up meeting rooms. - Accepting and sending deliveries, regular filing, answering telephone calls, and placing orders for office supplies and addicting during meeting. - Maintenance daily routine check. - Organizing events. - Travelling along with the directors on private jets and translating Arabic/ English when needed
- Travel bookings and accommodation. - Setting up internal and external client / team meetings. - Conference calls including videoconference meetings. - Sending daily reports, processing of team expenses. - Greet numerous visitors including VIPs, Vendors and interview candidates. - Raising invoices and processing payments
- Managing diaries and making appointments. - Sorting and distributing incoming post and organizing and sending outgoing post. - Ordering and maintaining office stationery and equipment
- Liaising with another department / team. - Full administrative support, including handling confidential information. - Arranging social events. - Coordination with team members for an external event such as MIPIM as well as inaugurations events in abroad.
Education
AGE Medical Receptionist Qualification - undefined
Oxford House College BA Hons Business International Administration - undefined
09.2010 - 7 2013
Skills
Proofreading
Advanced MS Office Suite
Mail handling
Number WPM typing speed
Scheduling
Staff Management
Business writing
Administrative support
Human Resources Management (HRM)
Budgeting
Extensive vocabulary
Schedule & calendar planning
Multi-line phone proficiency
Sorting and labeling
Schedule Management
Travel accommodations
Office administration
Employee training and development
Business administration
Filing and data archiving
Office management
Expense reporting
Travel coordination
References
Available upon request.
Timeline
Executive Assistant
NDA GLOBAL LIMITED
04.2020 - Current
Front of House Receptionist
BNS PROPERTY / 3 V INTERNATIONAL LTD
01.2018 - 01.2020
Personal Assistant / Office Manager
BNS PROPERTY / 3 V INTERNATIONAL LTD
01.2014 - 01.2020
Oxford House College BA Hons Business International Administration - undefined
09.2010 - 7 2013