Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Melissa Mannall

Norwich,Norfolk

Summary

Organised Team Leader with 3 years of experience. Always punctual and completes any task to the best of my ability.

I enjoy helping the people around me.

All my colleagues describe me and bubbly and energetic as I am always in a good mood regardless of what's going on around me.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work history

Team Leader

Home Bargains
03.2021 - Current
  • Monitored team performance, providing feedback and coaching to enhance productivity.
  • Coordinated with various teams to ensure customer needs were met and exceeded.

Assisted as sales assistant, commencing shifts at 5 am, four days weekly, achieving a 55 case rate.

Adapted to extra hours and shifts to support management and staff during high-demand periods.

Operated tills during busy times to reduce queues and improve customer satisfaction.

Executed weekly endbay changes and aisle adjustments to optimise stock visibility and appeal.

  • Promoted to Team Leader in October 2024, overseeing various shift operations until 11 pm.
  • Managed shift logistics, including cashing up tills and ensuring store readiness after each shift.

Assistant

Ruth's Kitchen
03.2019 - 12.2019

Volunteered in Ruth's kitchen every Saturday, gaining experience in fast-paced café environment.
Assisted with food preparation to ensure timely service.
Baked cakes for sale, enhancing culinary skills and product offerings.

mushroom packer

Waveney Mushroom
01.2018 - 10.2018

Operated in a fast-paced environment with early starts at 6am and late finishes at 4pm.

Managed loading of mushroom pallets onto the conveyor belt efficiently.

  • Oversaw unloading of mushrooms from the conveyor belt and directing them down a ramp.
  • Executed packing of mushrooms into crates and stacking for distribution.

Education

GCSEs -

Hellesdon High School
09.2014 - 06.2019

Diploma of Higher Education - Level 3 professional cookery

City College Norwich
Norwich
09.2019 - 06.2021

Skills

  • Staff management
  • Customer Service
  • Leadership skills
  • Efficient work ethic
  • Punctuality and reliability
  • Cash handling
  • Attention to Detail
  • Cashing up

Affiliations

  • cooking and baking
  • Photography
  • Spending time with my loved ones

Timeline

Team Leader

Home Bargains
03.2021 - Current

Diploma of Higher Education - Level 3 professional cookery

City College Norwich
09.2019 - 06.2021

Assistant

Ruth's Kitchen
03.2019 - 12.2019

mushroom packer

Waveney Mushroom
01.2018 - 10.2018

GCSEs -

Hellesdon High School
09.2014 - 06.2019
Melissa Mannall