Melissa Malley

Responsible for delivering professional and confidential HR administrative support within a value-driven organisation. Assisting the People & Culture Business Partners and wider team in maintaining HR systems, processes, and employee records, while providing accurate advice and support to colleagues and managers.

Key responsibilities:

• First point of contact for internal and external HR-related queries
• Maintain HR systems with up-to-date staff data, contracts, and salary changes
• Provide administrative support for recruitment processes, including posting jobs, coordinating interviews, and processing new starter documentation
• Support employee onboarding, induction, and PVG checks
• Generate reports and statistical data to inform business decisions
• Collaborate with payroll to ensure timely and accurate processing of changes
• Support with employee relations casework, document preparation, and note taking
• Manage HR inboxes, calendar invites, and meeting coordination
• Assist in maintaining policy documents and contributing to continuous improvement of HR practices

Responsible for coordinating large-scale events, developing strong skills in communication, logistics, and stakeholder management.

Key responsibilities:

• Responded to event enquiries and converted leads to bookings
• Developed client relationships and conducted hotel show rounds
• Oversaw all administrative tasks related to contracts, schedules, and event logistics
• Maintained high attention to detail and ensured smooth event execution

Responsible for planning and coordinating administrative procedures and systems including processing invoices to customers and from suppliers/subcontractors using a computerised financial management system.

Key responsibilities:

• Other duties included Managing all new joiner and leavers paperwork, conducting interviews and training with new drivers for the company.
• Administer HR-related documentation, such as contracts and onboarding packs.
• Ensuring smooth and adequate flow of information within the company and subcontractors.
• Manage schedules and deadlines of up and coming jobs and drivers.
• Oversee facilities, services, maintenance activities of the vehicles and to ensure subcontractors adhere to policies and regulations.

Responsible for overseeing all aspects of wedding planning and delivery with a strong focus on customer experience and operational logistics.

Key responsibilities:

• Wedding & Events Manager working within a busy fast paced environment taking full responsibility for securing all Weddings from the initial enquiry through to the final details of the event.
• Providing effective coordination of all weddings to both the client & employer.
• Convert all enquiries coming through to the Office and be aware of the enquiry conversion which was agreed by myself and the owners.
• Conducting show rounds for weddings, ensuring that correct information is given to the appropriate enquiry.
• Delivering effective communication between the management and operations ensuring successful delivery of all events.
• Produce accurate function sheets for each event with clear billing instructions and communication of these to the Operations team.
• Assist with organisation of wedding showcases & fairs at the venue to highlight the property to the local wedding market.

Responsible for managing recruitment, staff development, and day-to-day retail operations, gaining early experience in people management and HR processes.

Key responsibilities:

• Having overall accountability for growing the sales and profitability throughout each area of the store.
• Managing teams to deliver excellent standards of customer service.
• Driving and maximising sales and profitability of the store to achieve growth.
• Monitoring and reviewing staff and store performance on a regular basis.
• Driving sales through maximising team performance.
• Organising, preparing and arranging promotional materials and displays.
• Recruiting, training, supervising and appraising all staff.
• Maintaining statistical and financial records.
• A comprehensive understanding of retail laws, security and health and safety issues.