Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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Melissa King

Rochdale,Greater Manchester

Summary

I am a hardworking individual who can work with a team and also alone. In my spare time I used to fix and customise games consoles and controllers, as well as advising people on how to get PC's and TV's working. Also in my free time I play football and go to the gym as I enjoy an active lifestyle. Due to previous work experience I can say I am reliable in providing high-quality, compassionate care and experienced in working with special needs and managing challenging behaviour. I've had to follow and report back possible changes to care plans to achieve client goals. With the levels of sport I have played at and also coached I can confidently Deliver specific focused training with proven experience coaching and developing teams to success. Encouraged continuous improvement to motivate and aid growth. Adaptive and responsive to environment demands for reliable decision-making.



Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work history

Home Carer

Prestige Nursing and Care
Manchester, Greater Manchester
10.2021 - Current
  • Upheld safety and hygiene standards to reduce incidents and accidents.
  • Nurtured service users' confidence and independence, improving social rehabilitation for patients.
  • Closely monitored patient conditions, minimising need for additional medical attention.
  • Assisted in daily personal care routines for improved patient wellbeing.
  • Hoovered and tidied rooms with keen eye for detail.
  • Administered medication and kept comprehensive records.
  • Cooked meals to meet diverse dietary requirements.
  • Shared hobbies and interests to build rapport with clients.
  • Transported and accompanied clients to appointments.
  • Picked up client shopping and prescriptions.
  • Completed laundry, ironing and dry cleaning.
  • Working with multiple different medical conditions ranging from Parkinson's Disease, Schizophrenia and Paralysis

FOOTBALL MANAGER

Bangor 1876
Bangor
09.2019 - 05.2021
  • This job is a voluntary role, which includes coaching girls aged 13 and 14 to a high standard, developing skills and fitness levels for them to progress onto higher standard (Academy level)
  • I also teach them tactics, basic skills and strategic skills that can be transferred from football to everyday life
  • I also help players with recovery from injury and prevention of further injury, by carrying out tests to assess their ability to play if I am not happy, I recommend professional care and rest.
  • This role also included helping children from all abilities and needs such as beginner-advanced ability and also children with needs such as autism and ADHD

CARER

Gofal Seibiant
Bangor, Gwynedd
02.2020 - 03.2021
  • I cared for a gentleman who has motor neurone disease and needed full time care, in 12-hour shifts, the job included, bathing, cleaning, giving prescribed medication, RIG feeds (through a tube to the stomach), hoisting, helping to the toilet, changing clothes, feeding and drinking
  • It also included taking him out into the community for fresh air if he wished.
  • This also included needing too be able to use a computer to a good standard to document information happening on shift.


NHS
Blackburn, Darwen
11.2017 - 12.2017
  • I helped out on the stroke ward and assisted with observations and shadowed consultations
  • I served food to the specific needs of every individual patient
  • Any patient who needed help I asked them what was wrong, and then got the qualified professional to assist with their needs
  • After this I helped on the elderly ward which required shadowing a bath, serving food and general conversation with patients to keep them welcome
  • I had to show initiative and general knowledge of certain illnesses
  • I made patients feel safe and at home

SERVICE AND DELIVERY DRIVER

CUSTOMER
Rishton
09.2016 - 01.2017
  • Greeted customers entering the shop to ascertain what each customer wanted or needed
  • Described product to customers if asked to and accurately explained details and care of merchandise
  • Politely assisted customers in person and on the telephone
  • Bagged, boxed items to a suitable standard for customers
  • Assisted customers with food selection, enquiries and order customisation requests
  • Investigated and resolved customer enquiries and complaints in a timely and empathetic manner
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Managed a wide variety of customer service tasks to resolve customer issues quickly and efficiently
  • Routinely answered customer questions regarding merchandise and pricing
  • Answered product questions with up-to-date knowledge of sales and shop promotions
  • Maintained cleanliness and presentation of stock room and production floor
  • Directed calls to appropriate individuals and departments
  • Helped with stock rotation and making sure products were stocked up, if they weren't management would be notified.

TRAINEESHIP NURSERY ASSISTANT

Tudor House Nursery
Blackburn
06.2016 - 08.2016
  • Monitored children's educational progress by helping with individual charts and files
  • Helping pupils with general skills such as reading, writing their own names, coordination and sharing
  • Sanitised toys and play equipment each day to maintain safety and cleanliness
  • Helping with outdoor play time each day
  • Adapting to children with special educational needs
  • Making sure the children are safe at all times.

FOOTBALL COACH

Soccer World / Rochdale
06.2010 - 11.2014
  • I coached children aged between 4 and 11 football and basic skills such as co-ordination, how to play fair and how to find ways around a challenge in a way that is beneficial for them

Education

BTEC Level 3 - Sport

Accrington and Rossendale College
Accrington
09.2016 - 07.2018

Functional Skills - ICT

Bury College
Bury
05.2015 - 07.2015

GCSEs -

Matthew Moss High School
09.2009 - 05.2013

Skills

  • Teamwork
  • Computing
  • Communication
  • Planning
  • Assessing
  • Organisation
  • Time Management
  • Leadership
  • Active Listening
  • Adaptability
  • Works Well in Busy Surroundings
  • Personal care
  • Hoist operation
  • Meal preparation
  • Homework help

Interests

Football Travel Gaming Psychology Coaching Animals Computing Cars Helping Others Music Travel

Languages

English
Native

Timeline

Home Carer

Prestige Nursing and Care
10.2021 - Current

CARER

Gofal Seibiant
02.2020 - 03.2021

FOOTBALL MANAGER

Bangor 1876
09.2019 - 05.2021

NHS
11.2017 - 12.2017

BTEC Level 3 - Sport

Accrington and Rossendale College
09.2016 - 07.2018

SERVICE AND DELIVERY DRIVER

CUSTOMER
09.2016 - 01.2017

TRAINEESHIP NURSERY ASSISTANT

Tudor House Nursery
06.2016 - 08.2016

Functional Skills - ICT

Bury College
05.2015 - 07.2015

FOOTBALL COACH

Soccer World / Rochdale
06.2010 - 11.2014

GCSEs -

Matthew Moss High School
09.2009 - 05.2013

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Melissa King