Melissa Gregory
Huthwaite,Nottinghamshire
Summary
Experienced mortgage underwriter in the financial services sector, specializing in risk assessment and loan approval processes. Holds CeMAP and CeRER qualifications, demonstrating a strong foundation in mortgage and equity release principles. Committed to professional development and advancing expertise in the industry.
Overview
12
12
years of professional experience
Work History
Mortgage Underwriter
Stafford Building Society
Stafford
2026.04 - Current
- Manual underwriting and responsible for making effective credit risk decisions on a daily basis.
- Processing applications through to offer.
- Presenting cases to Credit Committee members daily.
Mortgage Underwriter
Mansfield Building Society
Mansfield
2014.09 - 2026.04
- Manual underwriting and responsible for making effective credit risk decisions on a daily basis.
- Processing new mortgage applications through to the mortgage offer.
- Analysing credit references, payslips, limited company accounts, and bank statements.
- Deal with customers on a daily basis and ensure complete customer satisfaction.
- Working towards challenging targets.
- Training and support for other staff members.
- Proactively identified opportunities for process improvement, leading to reduced application turnaround times.
- Issuing mortgage offers.
- Dealing with external third parties.
Mortgage Consultant (12 month secondment)
Mansfield Building Society
Mansfield
2019.09 - 2020.08
- Covered maternity leave as a Mortgage Consultant.
- Carried out affordability assessments through to full advice and recommendation.
- Carried out advice for existing customers for product renewals.
- Dealt with customers on a daily basis.
- Remained a competent adviser by carrying out internal training, T&C assessments and CPD sessions.
Education
Business and Finance Degree - BA Hons
University of Lincoln
01.2014
A Levels -
Kirkby College
01.2011
GCSEs -
Kirkby College
01.2009
Skills
- High-quality customer service
- Effective communication
- Mortgage underwriting expertise
- Mortgage product knowledge
- Time management
- Excel and Microsoft Office proficiency
- Cemap and Cerer qualifications
- Ability to thrive in high-pressure environments
- Organizational skills
- Qualified mental health first aider
- Credit risk assessment
- Regulatory compliance
- Mortgage processing
- Application analysis
Timeline
Mortgage Underwriter
Stafford Building Society
2026.04 - Current
Mortgage Consultant (12 month secondment)
Mansfield Building Society
2019.09 - 2020.08
Mortgage Underwriter
Mansfield Building Society
2014.09 - 2026.04
Business and Finance Degree - BA Hons
University of Lincoln
A Levels -
Kirkby College
GCSEs -
Kirkby College