Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Melissa Eisele

Frimley Green,United Kingdom

Summary

I am a highly analytical, motivated and results driven individual, focused on building a career in a projects and programmes environment. I bring a total of 17 years work experience across highly regulated industries in security, diamond mining, aviation and education sectors, of which the last 4 years have been solely focused on enhancing my knowledge and skills in a Portfolio Management Office. I am reliable, curious, positive and self-motivated to succeed and deliver results.

Overview

8
8
years of professional experience
1
1
Certification

Work history

PMO Analyst

AQA
Guildford, Surrey
08.2022 - Current
  • Embedded strategically aligned governance frameworks at project, programme and portfolio level
  • Produced and embedded a risk management approach across the programmes, managed the RAID logs, oversaw the escalation of risks, issues and dependencies; managed regular risk reviews
  • Produced and managed the milestone plans
  • Used insights across RAID and milestone plans that identified gaps, predicted potential impacts to mitigate/resolve
  • Managed and tracked approved budgets up to £3 million, working closely with third party suppliers, Procurement, Finance Business Partner and Project Managers; set up and managed the purchasing order process
  • Managed the reporting packs for Portfolio Boards, ensuring content meets the required quality and standards
  • Set up and delivered planning and lessons learned workshops, delivering the required outputs
  • Deputised for Programme Managers and Project Managers

PMO Assistant

AQA
Guildford, Surrey
11.2021 - 08.2022
  • Coordinated the accurate and timely delivery of reporting across a multi-project portfolio, ensuring alignment with data quality standards
  • Provided end-to-end project coordination support: tracked actions/issues, maintained RAID logs, and facilitated risk mitigation strategies.
  • Championed governance standards by developing templates, workflows, and best practice standards for project delivery.
  • Created and maintained project documentation, including delivery schedules, status dashboards, and project meeting notes, ensuring traceability and audit readiness.

International Delivery Coordinator

AQA
Guildford, Surrey
09.2017 - 11.2021
  • Led cross-functional initiatives to implement process improvements using Lean Six Sigma and project management methodologies
  • Produced and managed the analysis report for the Senior Leadership Team to show data trends and outcomes.
  • Produced reporting packs and updates to SLT and Board on delivery progress and operational performance.
  • Delivered strategically aligned process change across multiple teams and external partners
  • Managed MI packs on project and process reports, and CRM monthly reporting, outlining trends and vulnerabilities.
  • Managed the delivery of multiple services as per Service Level Agreement with a joint venture partnership.

Education

National Diploma in Security Risk Management - Security

University of South Africa (UNISA)
South Africa

High School Certificate -

Namaqualand High School
South Africa

Skills

Communication

Risk Management

Financial Management

Data Analysis and Trend Management



Certification

APMG International Essentials for PMO Analysts

Lean Six Sigma Green Belt

MS Projects - Intermediate

Prince2 Practitioner - March 2022

Timeline

PMO Analyst

AQA
08.2022 - Current

PMO Assistant

AQA
11.2021 - 08.2022

International Delivery Coordinator

AQA
09.2017 - 11.2021

National Diploma in Security Risk Management - Security

University of South Africa (UNISA)

High School Certificate -

Namaqualand High School

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Melissa Eisele