Summary
Overview
Work History
Skills
Certification
Timeline
Education
Work Preference
Languages
Melissa Báez

Melissa Báez

HR Professional
Ongoing, Madrid

Summary

Personable and strategic thinker with knack for building relationships and fostering collaboration. Well-versed in business analysis and financial forecasting, bringing expertise in data-driven decision-making and project management. Poised to drive significant organizational growth and operational efficiency. Developed skills in fast-paced corporate environment, focusing on employee relations, talent management, and conflict resolution. Seeking to transition into new field, bringing strengths in communication and organizational development. Aims to leverage these transferable skills to drive success in new career path.

Overview

8
8
years of professional experience
1
1
Certification
1
1
Language
5
5
years of post-secondary education

Work History

Recruitment Business Partner

Chubb European Group SE
09.2024 - Current
  • Job Analysis: Partner with hiring managers to define job requirements and create detailed descriptions
  • Sourcing: Proactively search for candidates via job boards, social media, networks, and databases to meet current and future needs
  • Candidate Screening: Review resumes, conduct initial interviews, and evaluate qualifications and role fit
  • Interviewing: Conduct interviews (in-person, phone, or video) to assess skills, qualifications, and cultural fit
  • Assessment: Administer technical or role-specific tests to evaluate candidates' suitability
  • Negotiation: Facilitate offer discussions, including terms, compensation, and benefits
  • Applicant Tracking: Maintain accurate records of candidates' progress using MyHR
  • Employer Branding: Promote Chubb's culture, values, and opportunities to attract candidates
  • Collaboration: Work closely with hiring managers and HR Business Partners to align on needs, progress, and candidate selection
  • Build strategic relationships to enhance the recruiter role
  • Compliance: Ensure adherence to HR processes, policies, and procedures
  • Metrics and Reporting: Monitor and analyze recruitment metrics (time to hire, cost per hire, candidate quality) to improve efficiency and effectiveness.

Human Resources Business Partner

Chubb European Group SE
04.2023 - 09.2024
  • Point of contact for solving employees queries during their whole lifecycle within the company
  • Collaboration with business leaders to develop and implement HR strategies alligned with business objetives
  • Collaborate with the Resourcing Team to identify recruitment needs
  • Talent interviews to evaluate employees for potential internal promotions
  • Coordination with the global mobility team for arranging the onboarding process for international employees
  • Foster positive work environment and regularly meeting departments to evaluate performance and wellness of their members
  • Preparing metrics and presentation for management
  • Organize with L&D training sessions for members
  • Creation of different manuals and policies
  • Evaluation and interpretation of new labor regulations and collective agreement
  • Coordination with internal committee for evaluating sensitive cases
  • Coordination with the Health & Safety team to prevent risk within the company
  • Member of the Health & Safety Committee.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.

HR Generalist

De Lage Landen International
05.2021 - 04.2023
  • Payroll management for Spain and Portugal with external provider and benefits coordination
  • Labor relations for both countries
  • Onboarding and offboarding sessions
  • Project management, migration to a new payroll provider
  • Point of contact for solving employees queries during their whole lifecycle within the company
  • Leading full-cycle recruitment processes for technical and functional profiles by ATS
  • Detection of training needs and organization of activities
  • Risk prevention coordination with external health & safety company
  • Organizing company events and being part of the social action committee.
  • Expenses management, 7ps
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.

Shipping HR Generalist

Packlink
10.2018 - 10.2020
  • Payroll management with external provider and benefits coordination
  • Point of contact for solving employees queries during their whole lifecycle within the company
  • Labor relations
  • HR Project Management and implementation
  • Time tracking systems management and implementation
  • Leading full-cycle recruitment processes for technical and functional profiles by ATS
  • Onboardings and offboarding management
  • Organizing internal and external training
  • Corporate communication management
  • Organizing internal events
  • Expenses control.

HR Development Assistant Intern

Ferrovial International Services
01.2018 - 10.2018
  • Preparation of the FSI climate survey for white-collar employees based in Chile, Poland, Portugal, USA and Qatar
  • Programming the tool Questback for this purpose and coordinating with the comunication department for the communication plan
  • Recruitment activities for both national and international profiles, including job postings, screening, and phone interviews
  • Reporting and analysis of Ferrovial subsidiaries to create presentations for management
  • Benchmarking to assist the team in defining the annual HR strategy
  • Event management: Organizing the annual convention for FSI.

International Recruiter

AFJ Health & Safety
04.2017 - 01.2018
  • Leading recruitment activities in Mexico, Chile and Germany through different recruitment channels
  • Conducting inductions for the new employees
  • Handling large recruitment processes
  • Reactivating the corporate communication channels of the company
  • Addition and deletion of workers from the IMSS
  • Submitting the payroll on the data base
  • Auditing data created for the client.

HR Specialist Intern

Bosch Middle East
10.2016 - 03.2017
  • Manage recruitment processes, including job posting, talent sourcing, applicant pre-screening, evaluations, and scheduling entry/exit interviews.
  • Conduct onboarding and HR inductions for interns and employees.
  • Partner with universities and attend career fairs to attract top industry talent.
  • Collaborate with Corporate Communications to update HR content on LinkedIn and Facebook.
  • Handle HR administrative tasks, including organizing documentation and preparing formal letters for employees.
  • Support PRO with visa processes and exit procedures; knowledgeable about UAE labor laws
    Manage medical insurance tasks, including adding/removing members, issuing travel certificates, and supporting renewals.
  • Prepare and submit monthly headcount reports to the Finance department.

Skills

  • HR Tools:
  • SAP, Oracle, Cornerstone, FreshTeams
  • Bizneo, TeamTailor, Peoplesoft, LinkedIn Recruiter
  • Move manager
  • Collaborative tools; Atlasian, Google Suit, Ms Teams
  • MS Office
  • Process improvement
  • Hands on mentality
  • Teamplayer
  • People oriented
  • Critical thinking
  • ATS
  • HCM systems
  • Proactive and self-motivated
  • Exceptional organisational skills

Certification

Master’s in People Analytics and IA (March 2025) MBIT Business School

Timeline

MBIT Business School - Master of Science, AI And People Analytics
03.2025 - Current
Recruitment Business Partner - Chubb European Group SE
09.2024 - Current
Human Resources Business Partner - Chubb European Group SE
04.2023 - 09.2024
HR Generalist - De Lage Landen International
05.2021 - 04.2023
Shipping HR Generalist - Packlink
10.2018 - 10.2020
HR Development Assistant Intern - Ferrovial International Services
01.2018 - 10.2018
Esic Business School - Master of Arts, Human Resources
09.2017 - 09.2018
International Recruiter - AFJ Health & Safety
04.2017 - 01.2018
HR Specialist Intern - Bosch Middle East
10.2016 - 03.2017
Universidad Rey Juan Carlos - BBA, Human Resources
09.2012 - 05.2016

Education

BBA - Human Resources

Universidad Rey Juan Carlos, Madrid
09.2012 - 05.2016

Master of Arts - Human Resources

Esic Business School, Madrid
09.2017 - 09.2018

Master of Science - AI And People Analytics

MBIT Business School, Madrid
03.2025 - Current

Work Preference

Work Type

Full Time

Work Location

HybridRemote

Important To Me

Work-life balanceCompany CultureFlexible work hoursCareer advancementTeam Building / Company Retreats

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
French
Intermediate (B1)

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Melissa BáezHR Professional