MELINDA HOMPO
Bedford,Bedford
Summary
Proficient in handling money and possessing a strong understanding of retail operations. Focused on keeping work areas clean, neat and professionally arranged. Strong team player, with good listening skills and attentive, detail-orientated nature. Committed and hardworking Cashier with six years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Cashier
SPAR
Budapest, Pest
03.2012 - 03.2018
- Educated customers on promotions, offers and special events to enhance product sales.
- Reduced customer wait times through optimised checkout processes.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Completed opening and closing procedures each day.
- Set up new promotions and monitored price changes.
- Checked notes carefully to spot counterfeit currency.
- Redeemed stamps and vouchers against transactions.
Store Assistant
Media Markt
Budapest, Pest
10.2002 - 03.2012
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
- Attended regular training opportunities to maintain up to date product and service knowledge.
- Assisted customers with product selection, recommending associated items to increase transaction value.
Sales Assistant
Murányi Kereskedőház
Budapest, Pest
09.1997 - 10.2002
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Education
Sales assistance and management
09.1994 - 06.1997
Skills
- Payment processing
- Complaint handling
- Store merchandise stocking
- Credit card payment processing
- Coin counting
- Physical strength
- Customer relations
- Payment accepting
Languages
Hungarian
Proficient (C2)
Timeline
Cashier - SPAR
03.2012 - 03.2018
Store Assistant - Media Markt
10.2002 - 03.2012
Sales Assistant - Murányi Kereskedőház
09.1997 - 10.2002
Szász Ferenc Vocational School - , Sales assistance and management
09.1994 - 06.1997
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