Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Melanie Nolan-Marsh

Melanie Nolan-Marsh

Haslemere,Surrey

Summary

Dedicated executive administrative professional returning to the workforce after a career break for family responsibilities. With extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets.

Detail-focused professional with solid business acumen and problem-solving abilities.

Overview

10
10
years of professional experience

Work history

Execute Assistant to Head of Global Security

Apple
London , U.K.
09.2010 - 09.2017


  • Created professional project presentations to creatively communicate strategy and results.
  • Created and managed budgets for EMEIA Intellectual Property Enforcement and controlled expenditure to meet targets.
  • Handled confidential information, maintaining discretion and integrity.
  • Used problem-solving skills to resolve challenges and prioritise workload.
  • Managed complex travel schedules, including private flights, enhanced personal security and hotel bookings for a Director who travelled for 70% of the year, often last-minute for critical response and requiring complex organisation.
  • Facilitated seamless operations with comprehensive diary and email management.
  • Established strong relationships with key stakeholders within the EMEIA region including Government and also internally within Apple to gain insight and reach.
  • Coordinated event planning, delivered successful functions and celebrations within Europe.

Receptionist

Apple
London
02.2010 - 09.2010


  • Greeted guests and clients with warmth and professionalism.
  • Upheld confidentiality with sensitive information handling procedures.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Managed meeting room bookings to schedule, cancel and re-arrange appointments.

Elite Receptionist (travelling temporary cover)

Office Concierge
London
03.2009 - 02.2010
  • Provided exemplary front of house service at distinguished London locations.
  • Supported high-profile clients, including insurance agents and law firms, with tailored assistance.
  • Managed meeting room arrangements and catering to facilitate smooth operations.
  • Delivered IT support alongside outstanding concierge services.

EU Projects Accounting Officer

Ministry of Research and Education
Rome , Italy
10.2008 - 02.2009
  • Monitored budgets and cash flow and prepared contracts and payments for current projects.
  • Translated correspondece and contrac; Italian to English or Italian to French, for various work parties and general administrative duties.

English Teacher

Scuola Media
Rome , Italy
04.2007 - 07.2008
  • Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
  • Developed comprehensive lesson plans for students' improved understanding of the English language.
  • Upheld high standards of behaviour within the classroom maintaining an optimal learning environment.

Education

Bachelor of Arts - Art History

University of Melbourne
Australia

Skills

  • Relationship management
  • Time management mastery
  • Schedule and calendar management
  • Operations support
  • Project support
  • Billing and coding
  • Self-motivated and well presented
  • Microsoft office suite proficiency
  • Event coordination
  • Mac OS expertise
  • Social media platforms handling

Languages

French
Advanced
Italian
Intermediate

Timeline

Execute Assistant to Head of Global Security

Apple
09.2010 - 09.2017

Receptionist

Apple
02.2010 - 09.2010

Elite Receptionist (travelling temporary cover)

Office Concierge
03.2009 - 02.2010

EU Projects Accounting Officer

Ministry of Research and Education
10.2008 - 02.2009

English Teacher

Scuola Media
04.2007 - 07.2008

Bachelor of Arts - Art History

University of Melbourne

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Melanie Nolan-Marsh