Melanie Marsh

Hertfordshire

Overview

years of professional experience

Supreme Shoe Care Ltd

Harrow, Middlesex

06.2013 - 11.2024

Maintained detailed records of customer interactions and transactions for efficient follow-up.
Assessed customer needs to tailor product recommendations to individual requirements.
Fostered healthy work environment through open communication channels.
Increased customer satisfaction by addressing and resolving queries promptly.
Sourced stock and prepared shoe care products to ship out to customers from multiple platforms.

Freefall Accessories Limited

Kenton, Middlesex

06.2012 - 06.2013

Assisted day to day running of ecommerce business.
Packed orders to send out to customers on various sales platforms.
Enhanced customer satisfaction by carefully checking items against order forms before dispatch.
Photographed products using industry best practices for lighting and product positioning.

Watford Grammar School For Girls

Watford, Hertfordshire