MELANIE JONAS MHANGO
Bottisham,United Kingdom
Summary
Dedicated healthcare professional with extensive knowledge of regulatory standards and assessment tools. Demonstrates professional integrity, confidentiality maintenance, and empathy in all interactions. Proficient in Excel, report-writing, and public speaking, with a proactive approach to health and safety compliance. Skilled in clinical nursing, active listening, and maintaining calm in stressful situations. Committed to cultural awareness and continuous research to enhance care.
Overview
26
26
years of professional experience
11
11
years of post-secondary education
Work history
Performance and Improvement Assessor
Excelcare Holdings
Cambridge, Cambridgeshire
05.2024 - Current
- Adhered strictly to guidelines whilst conducting assessments to maintain integrity in results obtained.
- Collaborated closely with other assessors for a consistent approach towards evaluation.
- Ensured compliance with data protection laws during all stages of assessment procedures thus safeguarding Excelcare's reputation against potential legal issues related to privacy infringement.
- Conducted detailed assessments,
- Maintained up-to-date knowledge of assessment criteria and industry standards,
- Provided comprehensive feedback post-assessment,
- Advocated for high standards in assessments, promoting fairness and equality within the organisation.
- Developed detailed reports, providing valuable insights into areas that require improvement
Regional Clinical Development Nurse
Barchester
Cambridgeshire and Norwich
10.2023 - 04.2024
- My job role involve working closely with the regional director to support 10 homes in the region to ensure quality care is delivered and to assist in the preparations for CQC inspection or to work on action plans following CQC inspections
- I get involve in audits, investigations, staff supervisions and face to face training sessions
- Safeguarded peoples wellbeing
- Maintained privacy and confidentiality whilst dealing with sensitive personal information
- Championed the implementation of evidence-based practices
- Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and residents and their families alike.
Registered Nurse
Urgent Staffing
London
03.2022 - 10.2023
- Assisted with routine medical tests and evaluations, documenting findings to aid care planning
- Liaised with senior physicians to plan timely, successful patient discharges
- Quickly responded to medical emergencies, working calmly and professionally under pressure
- As a Registered Nurse, my job responsibilities include providing direct patient care, administering medications, monitoring vital signs, collaborating with healthcare professionals to develop care plans, and educating patients and their families on health conditions and self-care
- I also ensure the safety and comfort of patients, maintain accurate medical records, and adhere to all healthcare regulations and protocols
Nurse Advisor
IQVIA
Cambridge
07.2020 - 03.2022
- Worked closely with health professionals and maintained good communications across NHS trusts and the community sector
- Administered medication in line with stringent drug regulations
- Maintained accurate, up-to-date patient records, maximising data accuracy
- Reported Adverse Events as per protocols
- Assessed patients in their own homes and built a rapport with patients and carers
- Maintained stock levels of equipment needed
Research Nurse
University College London
London
10.2018 - 08.2019
- As a Research Nurse, my responsibilities include conducting clinical trials, collecting and recording data accurately, ensuring compliance with protocols and regulations, administering treatments and medications, and providing support and education to patients and their families throughout the research process
- Successfully recruited and retained participants for multiple clinical trials
- Maintained detailed and accurate records of all research activities
- Ensured strict adherence to protocols and regulatory requirements
- Administered investigational treatments and medications safely and effectively
- Provided comprehensive education and support to patients and their families
- Collaborated with multidisciplinary teams to achieve research objectives
Staff Nurse
Addenbrookes Hospital
Cambridge
02.1999 - 09.2017
- I worked at Addenbrookes hospital in the Infectious Diseases Department and the Accident and Emergency Department providing quality care
- Patients in the acute care setting
- Administered medication, assessed, implemented and evaluated care
- As a Staff Nurse, my job responsibilities include providing direct patient care, administering medications, maintaining accurate patient records, collaborating with healthcare professionals, and educating patients and their families on healthcare practices
- I also ensure the implementation of care plans, monitor patient vital signs, and assist with diagnostic tests and procedures
- Successfully collaborated with interdisciplinary team to develop individualised care plans
- Recognised for maintaining accurate and up-to-date patient records
- Received positive feedback from patients and their families for providing compassionate care
Education
BSc - Acute Care Nursing
Anglia Ruskin
01.2015 - 10.2017
Masters Degree - Medical Anthropology
Brunel University
09.2017 - 10.2018
Diploma - Adult Nursing and Midwifery
Nursing College of the Free State
South Africa 01.1995 - 01.1999
Diploma of Higher Education - Law
The Open University
United Kingdom 01.2004 - 09.2006
Diploma in Tropical Nursing - Nursing
London School of Hygiene and Tropical Medicine
London 05.2015 - 09.2015
Skills
- Knowledge of regulatory standards
- Knowledge of assessment tools
- Professional integrity
- Excel proficiency
- Report-writing
- Confidentiality maintenance
- Empathy and compassion
- Health and Safety Compliance
- Cultural awareness
- Public speaking
- Proactive approach
- Research abilities
- Calm in stressful situations
- Clinical nursing skills
- Active listening
References
References available upon request.
Timeline
Performance and Improvement Assessor
Excelcare Holdings
05.2024 - Current
Regional Clinical Development Nurse
Barchester
10.2023 - 04.2024
Registered Nurse
Urgent Staffing
03.2022 - 10.2023
Nurse Advisor
IQVIA
07.2020 - 03.2022
Research Nurse
University College London
10.2018 - 08.2019
Masters Degree - Medical Anthropology
Brunel University
09.2017 - 10.2018
Diploma in Tropical Nursing - Nursing
London School of Hygiene and Tropical Medicine
05.2015 - 09.2015
BSc - Acute Care Nursing
Anglia Ruskin
01.2015 - 10.2017
Diploma of Higher Education - Law
The Open University
01.2004 - 09.2006
Staff Nurse
Addenbrookes Hospital
02.1999 - 09.2017
Diploma - Adult Nursing and Midwifery
Nursing College of the Free State
01.1995 - 01.1999
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